Boredom is not an option at Ukelele Bar thanks to our entertainment spaces. We apologize about the incident that occurred in the restaurant, we will investigate the matter. Sometimes soup but these were not always labelled so hard to know what they contained. During the day, we organise group activities such as volleyball, water polo and fitness sessions. Does Servatur Waikiki have any great views? We offer a comprehensive daytime and evening programme with professional shows. There was vegetable lasagne two nights during our stay and also a spinach cannelloni but even on Mexican night all dishes had meat in despite one being labelled as vegetarian. There was vegetable lasagne two nights during our stay and also a spinach cannelloni but even on Mexican night all dishes had meat in despite one being labelled as vegetarian. Seasons of gastronomic selections served in our buffet and with cooking shows. Our team checks each review posted on the site disputed by our community as not meeting our. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. One of the hotel's key features is its pool bar. I have to say i cannot believe some of the bad reviews i read on here before we arrived to this hotel on 5th Feb. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Taxes and fees that are shown are estimates only. This is the version of our website addressed to speakers of English in the United States. Most staff are very friendly, especially the lady and the guy who does the disco kids. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, We had a fantastic week here arriving on the 11th February. The only thing I don't get it is how at this time, a 4 stars hotel doesn't have a fridge in the room. We offer a comprehensive daytime and evening programme with professional shows. We have a wide variety of food for breakfast, as well as for the rest of the meals. Gran Canaria has always been a benchmark in very popular parties aimed at young people or of any age, we will celebrate our carnaval shortly and it is great. Thank you servatur Waikiki for the best, This is our third time at this hotel and have just booked to go back next year. Now starts the negatives, Food.. poor, very poor. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded February 7, 2023 Dear guest, Thank you very much for visiting Servatur Waikiki and sharing your experience in Tripadvisor. SERVATUR WAIKIKI, GRAN CANARIA: Mir 3,449 opiniones y 2,870 fotos de viajeros sobre el SERVATUR WAIKIKI, puntuado en el puesto n.38 de 135 hoteles en GRAN CANARIA. I have a daughter who has problems with gluten. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Kind regards, Yana Siaminskaya Reception Servatur Waikiki. Pool is big enough that you dont feel crowded by other people. Servatur Waikiki - Gran Canaria - Playa Del Ingles. The reception desk is open all day long. Yes, guests have access to a pool and a fitness center during their stay. SERVATUR WAIKIKI: UPDATED 2023 Resort Reviews, Price Comparison and 2,865 Photos (Gran Canaria, Canary Islands) - Tripadvisor Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,441 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share The mixed salads have meat or fish added which is a real shame, please consider making these vegetarian. Every where is so clean , always can get a sun bed we used to move beds during the day to follow the sun round and never had issues getting a sun bed. Servatur Waikiki, Playa del Ingles: See 3,188 traveller reviews, 2,535 photos, and cheap rates for Servatur Waikiki, ranked #40 of 133 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Can we have Mr Wippy every night , Dear family Corke, Thank you so much for choosing our hotel and for sharing your experience. We stayed here in January 2023 for a week and had a great time. No waits for drinks and bar staff all friendly. If you get the wrong room you will never see a bit of sunshine on your balcony.. We asked to be moved twice and were told no by the staff.. Supieror room doesnt mean anything apart from a kettle.. A normal person would think a superior room might mean some sunlight or perhaps a view thats not of the bins. More than enough sun loungers. Pool area is lovely and staff friendly. All our staff will be very happy to welcome you here again. We have worn jumpers during the day and jeans etc at night. We enjoyed the food and the drinks. We already booked to go back this summer, so come on August. We are very happy to know that you enjoyed our facilities and services and planning to come back. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, Really cant understand any of the neg reviews I have read. When our room was cleaned, they also gave us a big bottle of water which cost us nothing so saved us having to remember to buy from the supermarket which I think is a nice touch and have never had this from a hotel before. For us it was a 3 star, 3+ at a push. Can we thank the maids on floor 4 tower D. Rooms 488 and 489. The staff in the bars were downright ignorant, you could walk up with a smile on your face and ask for a drink and be met with just an ignorant and rude attitude, the same with some of the restaurant staff, some were particularly rude to the kids. We loved you soo much and nothing was a bother to you. Maids well we cant fault them , always cleaned , fresh towels Daily and very polite. Too cold for me but admittedly it didnt help as the weather has been very mixed during our visit with cloud and wind. This is the version of our website addressed to speakers of English in United Kingdom. But there is something in restaurant for everyone. Possibly due to food or maybe a sickness bug within the hotel. We are very glad to know that you enjoyed your stay with us and we were able to satisfy your roomwish and gave you nice rooms. Air conditioned, contemporary styled apartments come with everything you might need for a self-catering holiday, including WiFi, private bathroom, kitchenette and a furnished balcony or terrace. However its not heated as advertised that is just the power of the Sun Speaking of the Sun, the hotel is so big, it actually blocks out the Sun from the pool for most of the day just go to the beach down the road Food well I paid for all inclusive, I expect all inclusive I didnt expect all of the food to be reheated from the. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. Rooms clean and a good size. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. Entertainment was poor. Some nights are better than others with the offering of the day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Best regards, Rayco Ortiz. Yes, Servatur Waikiki offers airport transportation for guests. Our youngest guests can also take part in a children's entertainment programme which includes activities, crafts and sports. Notable exceptions were the two Isabellas in the restaurant, the housekeeping girls and the reception staff, but wow the rudeness of some and lack of interest in the guest left a sour taste. We sadly wasted 24 hours in our room. Own or manage this property? Playa del Ingles, Maspalomas . Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. Good selection of food throughout our stay always something different to chose from. Thank you to all the staff. Remember that you can send us your room preferences here waikiki@servatur.com. Detta familjevnliga hotell ligger p den inbjudande spanska n Gran Canaria. Remember that you can send us your room preferences here waikiki@servatur.com. We hope you give us another change in the future and we will change your opinion. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction. We propose a culinary journey around the world under the name WorldCuisine. We are two couples who asked to be beside each other. We ended up eating out several nights and several afternoons. Evening meals we had roasts , fish , tiger prawns , smoked salmon and even caviar WOW ! Don't forget that you can write to us at waikiki@servatur.com to find out your preferences. Thank you very much for your review. We hope to see you soon again, for a nice holiday. more. It was clean, food was goo and what you need for a family they do plenty for the kids downstairs and there entertainment goes on till late. and also a map of the hotel. Polite and friendly at all times with smiles on their faces - they seemed genuinely happy to work there and be of service. Apart from that experience it was definitely a great short break and I would return to this hotel and others from the Servatur chain, thank you for a great mini break :) x. Hello Mr. Sashab Thank you very much for the good words about staff and service, we are very glad that you enjoyed your stay with us. The rooms were spotless and clean, they were cleaned every day. Review of Servatur Waikiki Reviewed January 11, 2023 via mobile This hotel is excellent. Don't miss out on our large selection of snacks. ATOL protected. Although we had no kids with us the area for kids seemed very good with slides and kids pool. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Housekeeping was very good about giving us replacement bedding for our daughter in the morning. Most staff are very friendly, especially the lady and the guy who does the disco kids. Overall, I would not recommend this if you are expecting 4 star service and quality, I certainly would not return. We had a balcony with a view over the pool, and the sea could be seen in the distance, the housekeeping girls were lovely, very polite and the rooms kept very clean. Servatur Waikiki 3,404 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / Check Out / / Guests Contact accommodation for availability. We hope you visit us soon again, we will be improve our service and facilities. Overall a nice hotel. If you write us an email with your wishes, we will be happy to help you. My daughter (age 8) had to plan what she wanted for dinner the next day, and even that proved troubling. Payments made by partners impact the order of prices displayed. Can we have Mr Wippy every night , Dear family Corke, Thank you so much for choosing our hotel and for sharing your experience. Some nights are better than others with the offering of the day. No waits for drinks and bar staff all friendly. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. shower, beds were not proper doubles just two singles pushed together which isn't great. Notable exceptions were the two Isabellas in the restaurant, the housekeeping girls and the reception staff, but wow the rudeness of some and lack of interest in the guest left a sour taste. Booked through on the beach holidays and managed to get a great price. Booked through on the beach holidays and managed to get a great price. Yes, guests often enjoy the city view available here. The Best Western Royal Hotel is the perfect choice for a place to stay near St. Helier. Most of our summer clothes have gone home unworn. You are amazing. I didnt bring enough warm clothes as didnt expect it to be so cold. You are a five minutes' walk from the hotel to the nearest shops, Dear Tracy, thank you so much for taking the time to let us know your impressions. For us it was a 3 star, 3+ at a push. We will share your comments with the corresponding departments so they can take them into account.Your comments are fundamental in order to keep improving. more. The had few alternatives for my daughter. We hope to see you again soon on behalf of the entire Servatur Waikiki team. Our best reward is to know that you had a great stay. Now 127 on Tripadvisor: Servatur Waikiki, Gran Canaria. Are there any historical sites close to Servatur Waikiki? The hotel is made up of individual blocks which id never seen before, we stayed in block E room 466 and found this very quiet even though we overlooked the road. Food is great quality and there is plenty of it, we stayed as all inclusive and liked the self service drinks stations that are dotted around the hotel in the bars and restaurants, here you can help yourself to beer, wine, soft drinks and coffees if you want any other type of drink such as a cocktail these are available at the bar where the bar staff are really polite and make great drinks! Tripadvisor performs checks on reviews. Ni kommer att befinna er bara 1,5 km frn stranden och anslutningar till de allmnna kommunikationsmedlen ligger i nrheten, de erbjuder enkel transport till andra omrden. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . 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