Book Four Seasons Resort and Residences Whistler, Whistler on Tripadvisor: See 3,526 traveller reviews, 2,029 candid photos, and great deals for Four Seasons Resort and Residences Whistler, ranked #5 of 52 hotels in Whistler and rated 4.5 of 5 at Tripadvisor. When to book for Christmas, Help need last minute accom 21-27 Feb Whistler for 1, Whistler discount lift tickets at 7-11 in Squamish. as a gold starwood member they tried putting me in a studio with two queen bedsonly after i got angry did they correct. You will take all other equipment up to your room. Westin Whistler: More Like Worst-in Whistler, Oh boy, where do I even begin with this review of the Westin Resort in Whistler? The problems started upon check in. more. 1) location - this resort is as ski in and ski out as it gets. Whistler (0.1 km), Whistler Blackcomb (0.1 km), and Fathom Stone Art Gallery & Daily Art Classes (0.02 km). And forget about that slopeside ski valet you were dreaming of, because the Westin wants you to earn your turns by lugging your skis around like a pack mule. The pain has persisted and I have range of motion limitations. You are not allowed to take your skiis or board up to the room so you have to check them in (ski valet) each day when you're done. Rooms are tired and not up to a suitable standard. The Westin Resort & Spa, Whistler: Newly Renovated East Wing - See 2,748 traveller reviews, 1,193 candid photos, and great deals for The Westin Resort & Spa, Whistler at Tripadvisor. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. I had to call again. His name is Juan Pinera, I think. Dear travelr99, Thank you very much for taking the time to give us your valuable feedback. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. I was really impressed with this hotel. Room had a wonderful view, sparkling clean, spacious and very comfortable. We arrived at 2:30, and were told the room wasn't ready as check in time was 4 pm. No assistance with bags. By the end, we had ten coloured pencils, ready for use. The sofa bed isn't comfortable so for a longer stay, I don't recommend it. The rooms are not the most modern, but it had everything we needed. When you're using your points in Whistler, stay at the . You should take your business elsewhere too. Since I didn't call in advance, they didn't connect the reservations, even though both of them were under my name and my Marriott Bonvoy number. We were told to go line up at Guest Relations. I mean, come on, guys, I didn't fly all the way to Whistler to spend my vacation in a queue. If you could send me an email with a contact number so that I can personally connect with you that would be appreciated. Food quality and portion size are good. And speaking of Bonvoy, forget about using the mobile check-in feature because the Westin Resort apparently lives in the Stone Age. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Wander around Whistler and explore the Olympic Village. It is in a better location anyways, in the middle of the village, and you won't have this issue. It is truly disappointing to read of your dissatisfaction in regards to our cancelation policies To offer our guests the best product at the best rate to suit their needs, we have several deals and promotions which while they offer great value, come with more restrictive cancelation policies and in some cases pre-paid non-refundable. The Gateway Bus Loop is a 10 min walk which isn't long, except when you're lugging your stuff across puddley walkways. We had breakfast at the hotel on Wednesday morning and before leaving we asked the front desk to confirm our reservation for that evening, at which point they told us they were only accepting reservations from hotel guests (we were staying at another hotel close by). No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. NOT the Weston. I took them down to the bell desk, to ask for a sharpener. Tripadvisor performs checks on reviews. As a result of this I had to wrap the duvet in extra bed sheets2. It's been awhile, and it was still great! Go out thru the Can-Ski shop (1st floor) and you can see the gondola. Cozy hot tub with refreshments and terry cloth rob for the relaxing spa was nice. My 7 year old daughter loves her artwork - constantly drawing or colouring-in on paper, or on the iPad. Heard a lot of negative review of this hotel, I assume all those happen during peak winter season. The front desk saying my record using VISA not AE and refused me to use AE, I told him, my booking saying I paid at Front desk .Do my AE not acceptable by bank? Reception amazing with everything. However, my grizzles grow, the hotel charges a fortune for Internet - we were quoted 95 plus tax for a week. The front desk said they would check and have the manager call us with an answer. Check in was easy and staff was friendly, as were the valets. Disappointing as the location is great, and it could be a great hotel if they had much better service. Upon looking at the room, I found that the provided mouthwash and hand lotion were half empty and already used. 1. Spacious rooms. Facilities - I used the gym 2 x which was well equipped. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Nice way to chat to people though Staff - All lovely! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I was about to use it - but it has not been cleaned very well - lots of dust, and lots of residue.Overall:We enjoyed our stay here very much. I have forwarded your feedback to the Manager of The Spa. Other than that area it's a very clean and quiet establishment. Disappointing all around. I also found random hairs all over the bathroom. It's like a trip to a museum, except instead of ancient artifacts, you get to see furniture that looks like it's been around since the last Ice Age. I was so happy to get out of there. I guess the Westin Resort thinks that setting fire to guests' hopes and dreams is part of the Whistler experience. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Appropriate clothing NOT skiing or snowboarding P2P. Super helpful and accommodating. But hey, if disappointment and frustration are your jam, then the Westin Resort in Whistler is the place for you! My email address is grant.aitchison@westinwhistler.com Looking forward to hearing from you. The Westin Whistler had staff who tried hard, but were unable to overcome an old property in need of a complete refurbishment. I mean from the views from our windows to the 2 minute walk to the Gondola it was just perfect! I am sorry to hear that although you did book 2 different room types, we were not able to offer the same room for the duration of your stay due to high occupancy. And if that's not enough. Stay Well, Bryce Beatty Hotel Manager. They are not flexible and stupid . The subject says it all - The Westin Whistler consistently proves comfortable rooms at a decent price . Once again thank you for the feedback and I hope you choose to stay with us again when your travels bring you back to the area. We holidayed after the Christmas rush so queues were not a problem, reception staff were helpful and the restaurant for evening meals was very good. Why couldn't I change to use another card? Yes, pets are typically allowed, but it's always best to call ahead to confirm. Saltar hasta el contenido principal. We filled up on a delicious breakfast buffet (included for Platinum Elite members) and crushed the mountain each day. Great customer service. Prenota The Westin Resort & Spa, Whistler, Whistler su Tripadvisor: consulta le recensioni di 2.757 viaggiatori che sono stati al The Westin Resort & Spa, Whistler (n.21 su 52 hotel a Whistler) e guarda 1.284 foto delle stanze! For the Delta definitely request room away from Village Stroll on the quiet side. Well where to begin!!! It wasn't the most efficient since it's a shared bus but it was a nice ride and inexpensive. Grant Aitchison Service Express Manager. Service is appalling for a hotel which charges so much. Were glad that Colin was able to help make your stay more comfortable. I believe each room has a fireplace, but not every room has balcony (ours does). Order in with our hotel room service and warm up in front of your room's fireplace. This is for a winter trip. Dear NickMarcmin, We appreciate you taking the time to share your detailed review from your most recent stay with us. How is the condition so far for this season? Whistler Gondola will be open daily between April 17 - May 22, 10:00am - 4:00pm. Review tags are currently only available for English language reviews. Dual aspect windows, huge living space, dining table, drawers, 3 seater sofa bed, stunning fireplace and at least 55 inch + TV. They also nickel and dime you for the entire stay. THE WESTIN RESORT & SPA, WHISTLER. 8) transportation to and from- we took the Whistler Connection bus from Vancouver. Also had evening drinks (sometimes pre-dinner and sometimes post) and both staff and guests were all friendly which made for a wonderful time. Hi, I have only have one day to visit Whistler on the week of April 10. Please accept our apologies for your difficulties with our housekeeping service, we have shared your comments with our housekeeping team to ensure were striving to offer the best service possible. movingbags out and in). Were so happy that you both enjoyed your time with us and hope you were able to enjoy the excellent ski conditions weve had this month! As a couple in our 40's we have travelled a lot and love a good 5 star hotel stay so we have a lot to compare too as well, inc another Whistler/ Blackcomb hotel! At the check out, I was asked how my stay was and when I answered with a simple not great, there wasnt any follow up or attempt to know what went wrong and how my experience could have been better. My husband and I already had plans for the afternoon, so instead of canceling those plans to accommodate moving the rooms, we agreed to be downgraded so that we keep the same room. 4090 Whistler Way, Whistler, British Columbia V8E 1J3, Canada Read Reviews of The Westin Resort & Spa, Whistler The FireRock Lounge #59 of 159 Restaurants in Whistler 159 reviews 4090 Whistler Way 0 miles from The Westin Resort & Spa, Whistler " Nice Vibe Here " 09/30/2022 " Best spot in town " 04/17/2022 Cuisines: Bar, Wine Bar, Gastropub We have stayed here 5 times. Waterproof shoes are a must. Claim your listing for free to respond to reviews, update your profile and much more. There are more places to choose from in the, the westin resort & spa, whistler hotel whistler, the westin resort and spa, whistler, westin resort whistler, westin hotel whistler, westin whistler, whistler westin, Frequently Asked Questions about The Westin Resort & Spa, Whistler. Dear T4421CAmarkgThank you for taking the time to share your feedback. I was also looking at these resorts, I know the Westin is on the edge of the village and looks better and quieter. This is the version of our website addressed to speakers of English in the United States. You could request a quiet side of the hotel. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. We ordered breakfast the night before to make sure we could make our ski lessons in time the next morning. The sofa bed isn't comfortable so for a longer stay, I don't recommend it. Sincerely,Grant Aitchison - Service Express Manager. We were upgraded to a 1 bedroom suite which was nice with a small kitchenette. Once the sofa bed is pulled out, the space is tight so it was helpful to unpack our stuff into the four big drawers. TV has Netflix and YouTube built in so simply had to log in. The food quality is decent and the staff is wonderful. Stay Well, Bryce Beatty Hotel Manager. Order in with our hotel room service and warm up in front of your room's fireplace. The Westin is one of the best options for using points and saving money on sky-high accommodation rates if you're headed up to the Whistler area. I am happy you were able to connect with one of our Guest Service Managers yesterday so that we could personally apologize and offer some compensation as a good will gesture. It is a pity that the rooms do not have there own laundry facilities, but luckily everyone using the on floor laundry were timely in removing their washing for the next person. I booked this hotel via Hotel.com specify to pay at front desk instead of prepaid , I used my Visa card for reservation.. $700 to sleep on the elevator and great con job by the front desk. feet or more, the bedroom is separate the living room and nice kitchen with all new appliances. On first day, we ordered some items that exceeded the $50 limit and ended up getting charged on check out. I am sorry to hear that although you did book 2 different room types, we were not able to offer the same room for the duration of your stay due to high occupancy. However, he said, they have a pair of scissors - perhaps he could sharpen the pencils with it. more. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. Executive Inn At Whistler Village View Hotel 602 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Pool Clock Tower View Hotel 45 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Top Rated 2022 Sundial Hotel View Hotel 1,669 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Restaurant Special offer Allura Direct vs. VRBO vs. another owner-operated svcs? Reading some of the reviews , i did not have high expectation and I was pleseantly surprised . Please see our partners for more details. We strive to create a culture where every associate is attentive to guests needs, creating memorable experiences, and I can see we have not achieved that. But don't worry, the Westin Resort has plenty of modern amenities too, like their $15 per day ski storage fee, because storing your skis in your room is forbidden and the ski police will arrest you. Waiting around in lobby for room wasnt fun. Rooms, great clean, on the smaller side. Overview Gallery Accommodations Dining Wellness Events. Not sure if it was catered or prepared in the hotel, but get some advice how improve quality The service was terrible. Fathom Stone Art Gallery & Daily Art Classes. For the Delta definitely request room away from Village Stroll on the quiet side. The fridge and microwave were very helpful. While the above issues may appear to be minor, guests should not experience these inconveniences, Dear abcxyz123456789, Thank you for staying with us at the Westin Resort & Spa - Whistler. Would be very noisy. The service, our room, the amazing breakfast buffet, hotel location - everything was fantastic. Let me first say, thank you for choosing to stay at The Westin Resort & Spa - Whistler and we really appreciate your loyalty with Marriott. 6) clothing - bring layers and water proof shoes. Grant Aitchison - Service Express Manager, Hotels near The Westin Resort & Spa, Whistler, The Westin Resort & Spa, Whistler Features, Hotels near Whistler Village Beer Festival, Hotels near Fathom Stone Art Gallery & Daily Art Classes, Hotels near Taman Sari Royal Heritage Spa. S$386.32. Oh and Purebread, which is a must for you scone lovers.2) rentals - Can ski is located in the hotel 1st floor. They followed Covid precautions to the letter, and I felt safe. The ski valet was unable to pick up skis one of the days. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. Take Tour. Overview. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. When you're finished exploring the Whistler backcountry, curl up in your spacious one-bedroom suite and stream the latest series and movie with our fast and free Wi-Fi. Make the most of your time in Whistler and let our unique locale provide you with memories for a lifetime. I hope that he did not mean to offend a gay couple, nevertheless, that question made me uncomfortable. Not sure Ill stay anywhere else after this. Private Full Day Customized Tour in Cancun. This hotel is very beautiful on the inside and outside it looks very newit's professionally renovated.. Staff are friendly polite and helpful. 4090 Whistler Way, Whistler, British Columbia, Canada, V8E 1J3. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not one single complaint here at all!!! Overall, the Westin Whistler is the best points hotel in Whistler. When we opened the duvet from its plastic coverings we found a number hairs on it. You can take a cab if you prefer. Room is well appointed, large TV on each room. It was perfect!!!! Looking forward to hearing from you. The service provided does not match the price.1. YVR Skylynx: Easy and Reliable - See 698 traveler reviews, 24 candid photos, and great deals for Vancouver, Canada, at Tripadvisor. I used Marriott Suite Nights to upgrade my husband and I to a one bedroom mountain view suite. Tripadvisor performs checks on reviews. Highly recommend. Thank you Westin for one of the most amazing holidays ever! My name is Grant and I am the Service Express Manager at the hotel. Is The Westin Resort & Spa, Whistler located near the city centre? We did complain and requested housekeeping, which was never provided. Too bigstay in Pan Pacific. Staff also explained the brekafast benefit, and parking guidace (underground - in hotel's own garage).Room:Junior suite - with its own living room. Dry was 60. Of course it was..I'm there!! 4) food - if you come during peak season, make your reservations well in advance. The mattress was, one of the most comfortable I've slept on and it was high quality bedding and feather pillows. Kitchenette with cookware, dinnerware, glassware and utensils made eating in a breeze. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We received a view of the other tower overlooking a stairwell. When my husband and I arrived and started the check-in process, guest service called in the manager, who told us that they can not put us in the same room for the entire duration of our stay and we need to check out at 12:00 from the first room and check back in at 4:00pm for the second room (incl. Explore some of Cancun's beautiful sights with a private 10-hour tour of your own design! Customize your itinerary according. THE WESTIN RESORT & SPA, WHISTLER. Yes, dry cleaning and laundry service are offered to guests. He transferred responsibility for the situation to me telling me that I should have called in advance and let thehotel know that I have 2 separate reservations. Unfortunetly the starwood program is not what it was 5 or 10 yrs ago. What are some restaurants close to The Westin Resort & Spa, Whistler? Clean and great location. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. In general the housekeeping was sloppy 2) even worse, the toilet was. Our room was very quiet and. They offered us (via email) a table for 11 people, which we accepted. I trekked, Dear No_Hills, We appreciate you taking the time to share your review and would like to offer our sincere apologies for such a disappointing stay. Open until 2:00 and very boisterous. It's been far too long since the last visit, and glad that a quick weekend getaway was possible. Our kids took about 3-4 hours over the course of two days. Comfy beds. Delta Hotels by Marriott Whistler Village Suites, Four Seasons Resort and Residences Whistler. I am sorry to hear that we did not meet your expectations and would like to personally connect with you to turn this around. These few weeks are the hotels peak periods so they are charging what I believe to be their highest rates during the year. We cannot wait to stay again. Though I can see we did not meet several of your expectations, most importantly I regret that our associates did not make you feel well cared for during your stay. Many thanks to all the staff!More. I was somewhat dubious, but with no alternative, said to go ahead. There's a heated pool indoor outdoor connected and an outdoor hottub. I finished every last bite. The ski Valet was great and very friendly staff, ski in and ski out can not be better Had a great stay overall. And I totally understand the need for the paper box. There are pros and cons but each year my grizzles stay the same..the location is great and many thanks to Colin at the front desk as we were originally placed in a tiny one bed suite where the four of us struggled to fit. Full-day Tours. I am sorry to hear about the issues you have experienced so far and would like to personally connect with you to turn this around. Book The Westin Resort & Spa, Whistler, Whistler on Tripadvisor: See 2,736 traveler reviews, 1,257 candid photos, and great deals for The Westin Resort & Spa, Whistler, ranked #18 of 50 hotels in Whistler and rated 4 of 5 at Tripadvisor. Dive into either our indoor or outdoor pool and stay active in our WestinWORKOUT Fitness Studio. The Whistler gondola is a three minute walk. I had a disappointing stay at the Westin Whistler and left the hotel feeling sad about how it has changed since the last time I stayed here ~8 years ago.Here iswhy:I made 2 separate reservations for consecutivenights, one for a 1-Bedroom Suite and another for a Studio Suite. Amazing breakfast and ski in/out location. Location:Great overall - smack dab in the center of activities in Whistler with village stroll and gondola just next to the back gate. It was a nice non ski activity. I love this place Have you ever stayed somewhere, and have had to leave early due to a change in work requirements, or an event at home etc, the hotel accommodates that request, because its out of your control and un planned. It's about a 10 min walk down the main walking area to get to the north side where the Olympic rings and ice skating rink are located. Also, think youve earned late check-out with your loyalty status not here! This was without a doubt, one of the best ever hotel stays and trips of our lives! We recommend guests booking these less flexible rate pursue trip cancelation/interruption insurance in case your plans should change suddenly. Taxes and fees that are shown are estimates only. It would be appreciated if you could send me an email at andrew.misquitta@westinwhistler.com so that I can connect with you directly. Booked a 2 night stay over the Remembrance Day long weekend in November. If you need a marriott property, stay at the Delta. .Thank you again for sharing your valuable feedback and I hope to have the opportunity to welcome you back in the future should your travels bring you back to Whistler.regards. We requested a late check out and got to stay in the room until 2pm for a 4pm pick up which was really great and meant we were not left hanging around reception for hours on end and got to enjoy our last morning there. 7) soapstone carving - on the first floor by the Can ski shop, there's a soapstone carving activity at Fathom Art. Here iswhy: I made 2 separate reservations for consecutivenights, one for a 1-Bedroom Suite and another for a Studio Suite. Dear meganhelene1989, Thank you for taking the time to give us your valuable feedback. Rent ahead of time. Arrived at the hotel and ignored by bell hop. Phil, Stay here if you want already used mouthwash, random hairs, and Mountain Views that overlook a stairwell of building. more. In my 2000+ nights in various hotels of which855 were spent in Starwoods (prior to acquisition by Marriott) and Marriott properties, when I had reservations in the same hotel for consecutivenights, the hotels always arranged my stay to be in the same room or arranged moving my belongings between the rooms. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. This is the version of our website addressed to speakers of English in Canada. Own or manage this property? If you are one who likes to enjoy going to the hot tub after a day on the, Dear Guest, Thank you for taking the time to speak with us in person to resolve the issues you experienced during your stay. We stayed three nights and wish it was twice that long. Juan (at the desk) said they did not have a sharpener, as they didn't even use pencils anymore. I am looking forward to connecting with you. Westin does have a shuttle to the gateway bus loop but when we were there it didn't ring bw 3-5. Not a big thing, but be nice to know that there is a limit. We dont mind a rule that prefers hotel guests - if we were staying there we would appreciate it - but we felt the hotel management displayed very low integrity by telling us a barefaced lie to explain why they could not take our booking. Best regards, Bryce Beatty Hotel Manager, This is an honorable mention for a staff member at the bell desk. !I am also a loyalty member with status..didn't matter. 4090 Whistler Way, Whistler, British Columbia, Canada, V8E 1J3. Needless to say, our room had none of that . Take advantage of our valet parking and sample local specialties at our hotel restaurants FireRock Lounge and Grill & Vine. Regards. I'd definitely go for The Westin if you are concerned about noise. I am sorry to hear there were some challenges during your stay and I would like to personally connect with you to further discuss your experience. Let me first say, thank you for choosing to stay at The Westin Resort & Spa - Whistler and we really appreciate your loyalty with Marriott. Would be very noisy. The room was fantastic, the pool and steam was a welcome treat and fully enjoyed the breakfast at The Grill and Vine. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. One day, I called for that and went for a 2 hour session and the room was still not made up when I came back. I truly hope that the Westins management takes this feedback and makes necessary changes to improving guests experiences. How much are afternoon/half day lift tickets? If you can find a comparable hotel/rate elsewhere in the village, do so Good location, convenient to get to lift and village but bad customer service and rooms are overpriced. The indoor and outdoor hot tubs and pool were lovely! Wander around Whistler and explore the Olympic Village. The property's seven meeting rooms include a ballroom and an 18-person conference room. On day 3 I gave up because I was about to leave and didn't want to bother any longer about this miserable place.
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