Hi Loma,Thank you for sharing your review. The canvas print looks nothing like a painting. Image on website spot in with the live print! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Fast Delivery. Product as described. At this point I would like to get my money back It was packaged very well and arrived safely! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Avoid this company. Groupon may earn a commission when you buy through links on our site. In the Decoration and Interior Design Store category. Verification can help ensure real people write reviews about real companies. Terms are subject to change. Web site easy to navigate, user friendly. Shoppers can view our constantly growing online collection of more than 750,000 images, which includes fine art photography, abstract art, and renowned masterpieces. Our agents are available Monday-Friday from 9AM-5PM EST. I highly recommend that people avoid this company as they are dishonest and not true to their word. See details. No further resolution is needed as the consumer was refunded in full. By offering everything from abstract art to photography, typography, and classic paintings, Great. Youll also find product and artist spotlights to inspire your home decor. Nothing. Continue to find incredible savings by visiting Insider Coupon to keep up with the latest offers. Get it by Tue. Stop jerking me around and do it already. Good quality and looks great!! 1 Item Ordered: 36 x 29 La Grenouillere by "Renoir", 1869 Cancel my order and refund my money already, stop sending me BS emails - I asked for a cancellation of the order and a refund. Great Big Canvas is a big disappointment when trying to return. 2 of them were faulty (one had the wall hook on the wrong side, other has big wrinkles right on the subjects forehead). Walnut frames add a distinct, timeless flavor to your desired canvas print. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Have a great day!Kind Regards,*******Customer Experience Specialist, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. However, the item was not delivered. Products. ********* *****Contacted us on 01/20/23 with an exchange request, but the ticket was not replied to until Yesterday 02/01/23. Connect to live chat or send an email explaining how much you love Great Big Canvas and you just might get a special discount. After further inspection, this is a counterfeit replica of a Monet painting. They still shipped the wrong item and never bothered to respond. These methods include coupon codes and savings tips. No bright blues or bright turquoise as it showed on the website. Find a current Great Big Canvas promo code on the homepage. I complained and asked for some resolution. -tjwelch-64006, "I've ordered from this company several times. I will be ordering more in the future. You can save money at Great Big Canvas by using one of the current Great Big Canvas coupons from Slickdeals. Great construction and is as I ordered it. Please allow 3-5 business days for this refund to post. Its more of a charcoal grey. I have been looking for a canvas or print of the countryside/Waterview,ect. Abandon Your Shopping Cart. Great Big Canvas often offers weekly or even daily limited-time sales. Great picture looks just as described and shown. I finally had someone email me and I provided the requested photos. It's better than I expected. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Ongoing. I wish I had checked this site before I ordered. I haven't received my package yet, but Great Big Canvas has been quite attentive on my packages status. I know it isn't wise to purchase art online, but I am very pleased with this. I have ordered several times from Great Big Canvas and have never been disappointed and neither will you. Check out was quick and simple. The art I ordered was what I got. Hi Elaine,Thank you for taking the time to share your feedback. Great Big Canvas are assured of the quality of their products, which is why they offer a phenomenal 30 day window for returns or exchanges. Great Big Canvas to be Exclusive Licensor of Student Art from University of Texas in Austin, Boston University, San Diego State University, and more - giving art students the spotlight. 2023 Trustpilot A/S. *** *** ****. This after not receiving initial print! I canceled my order almost immediately after placing the order and i have not received any confirmation. Companies can ask for reviews via automatic invitations. Keep this in mind when youre deciding whether to return or exchange your item. Turn a great memory into a permanent part of your home with a beautiful piece of Great Big Canvas photo art. I also want to warn people against buying anything from this company. Canvas: New Link for Live Chat for IT Support. On January 5, 2023 I was told by **** freight the order was out delivery. Easy to navigate the website, beautiful pictures no such a broad variety! It looks gorgeous on my wall. The weight of the 48" x 48" framed art prints are a decent amount. Feb 24 08:13 amHi Emily?! I always find what Im looking for, sizing choices are great and I like that I can pick my frames. Information provided by various external sources. I had to change shipping address after I ordered and customer service was prompt and great with making the change. It appears that your cancellation request was completed. Contact 10700 World Trade Blvd, 102 Raleigh 27617 United States Not valid on previous purchases. While we stand behind our products, we are aware occasionally a consumer may receive a less than perfect item, and we will do what is necessary to find a satisfactory resolution. The product I'm ordering looks like a quality product on the web page. Prices are fair fir what you get. Totally disappointed..order number.. 2168331.your pictures.. and framinglook amazing so so disappointed in your communication process phones need to be ON as a teacher for over 35 years the BEST problem solving is done .. verbally thank you for .. seeking a response to service received I also requested your company to reorder my order 2168331.. at the same discount again no response hopefully no other customer will encounter this disappointing experience. We are glad that we could help! Always try to use them and recommend them. No response and no phone service. This should resolvethe issue. - nancyleedy, "The picture is amazing. Going on your sie is an invitation sent by GOD! Great Big Canvas is a big disappointment when trying to return. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This company offers tons of Great Big Canvas deals for customers to use, saving you big bucks. I only want to exchange the canvas for a smaller one. After more than a week, they finally responded. We also ensure all reviews are published without moderation. The refund will allow her to make a different purchase. We apologize that the order had been canceled. Copyright 1999 - 2023. I ordered a large canvas in early November with a delivery date before Thanksgiving. If you have any questions please feel free to send a reply back and we will be happy to help! I will be ordering more in the future. GREAT BIG CANVAS is a registered trademark of Circle Graphics, Inc. We appreciate you sending this photo to us. Thank you for your attention to this matter. by Great Big Canvas. A leading-edge research firm focused on digital transformation. A replacement was issued for him and delivered via****************** on 02/28/2023. They even allow you to create your own canvas artwork using their free online tools. Always try to use them and recommend them. SAN FRANCISCO, Oct. 8, 2019 /PRNewswire/ -- Great Big Canvas, the leader in art and photography home dcor, announced a new partnership with ArtStartArt, a company that helps creative students from universities around the United States find professional opportunities. Whether you're decorating an office, a business, or your home, we've got the perfect piece of art waiting for you to discover. No response. I placed an order with Great Big Canvas Dec 4th, 2022. Our collaboration with Great Big Canvas is a wonderful opportunity for these artists to showcase their work to a huge audience.". We greatly apologize that you were not satisfied with the image(s) received. I purchased quantity 2 - 48" x 48" canvas art prints. This Raleigh-based company provides various canvas products made to suit any walk of life. They also have things no one else has. Great BIG Canvas offers dcor solutions for both home and commercial settings, including corporate offices and retail spaces. We could not be more pleased with the product and the service. I've sent 3 emails and cannot call due to no phone number. March 13. Would by again. Copyright 2002-2023 by Circle Graphics, Inc. Use of this web site constitutes acceptance of the Terms of Service, Privacy Policy, and Cookie Policy. This is my 4th order. 15:14. Can you please contact Great Big Canvas on my behalf and ask them to either locate my order or send me a replacement? Color can vary slightly from monitor to monitor and we understand it can be quite difficult to determine true color when shopping online. As of Feb 24 2023, Ms. Schemper's refund was processed in the amount of$515.72 USD, and was confirmed with her via email. We use dedicated people and clever technology to safeguard our platform. The delivery is pretty quick. Beautiful coastal print! Though our prints are easy to hang, we highly recommend measuring the space where your wall art is being installed to ensure it's centered before making any marks in the wall. Then once youre at the shopping cart screen, paste it into the coupon code box on the right to receive your discount. I believe they are a scam and I am extremely disappointed in such a dishonest company. Slickdeals, LLC. Each and every piece you order is processed through our state-of-the-art canvas printing process that ensures you receive the best canvas prints delivered straight to your door. 100%. Kept checking the website and still "processing" on December 1. The reason for low score is that the black on my print is not as black as it shows on the website. Prices are fair fir what you get. The reason for low score is that the black on my print is not as black as it shows on the website. On Feb 24, 2023, at 10:23 AM, ******* (Great BIG Canvas) ************************************ ******, Feb 27 09:27 amHi ******Thank you for your reply. Hi Sean,Thank you for sharing your feedback. Received my product perfectly packed and love the quality of everything I have ordered. They say to use live chat but it is not clear where that is on the website. These art prints are canvas and bound with very thin pieces of wood (too thin to screw into without cracking/splitting). Click through to see Great Big Canvas's current promo codes, coupons, discounts, and special offers. Top support topics: Track Your Order Returns and Exchanges Cancel or Modify Your Order Call Us +1 (800) 557-2520 Monday - Friday 9AM - 5PM ET But the colors are very faded and I cant even see the picture properly Date of experience: January 30, 2023. Website is user friendly. We also ensure all reviews are published without moderation. I found the perfect 36 x 48 inch image that I will frame. Great BIG Canvas offers dcor solutions for both home and commercial settings, including corporate offices and retail spaces. When youve got a friend whos eager to get some fresh furnishings, why not send over a gift card to help make the process less costly. BBB Business Profiles may not be reproduced for sales or promotional purposes. | Read 61-80 Reviews out of 11,791 . Easy, quick and great products. My order was cancelledunable to reach you by phone received email that said to contact youdue to issue did so but never heard what the issue was then just got an email.. order cancelled. From $27.99 $29.99 (52) Rated 4.5 out of 5 stars.52 total votes. Customer Reviews are not used in the calculation of BBB Rating. North Carolina, Great BIG Canvas specializes in creating hand-crafted artwork that's printed on demand. It is gorgeous. Whilst Great Big Canvas have no dedicated phone number, you can live chat via the company Contact page during the hours below: Monday Friday: 9am 6pm (ET) Saturday & Sunday: 12pm 4pm (ET). This feature can be found on their contact page as can their live chat option. Quickview +2 Colors | 8 Sizes Available in 3 Colors and 8 Sizes. It was not as clear as it was presented in the pictures on the website. My next step is to contact ****** and possibly interrupt the payment process if I cannot resolve this issue at this level. Your website made it easy to pick a theme, browse through the photos and paintings, make a selection, and get items in the cart. Will recommend your company. If you are interested in returning the artwork or selecting a different image please refer to the email we sent. The instructions on how to properly install the picture properly were easy and helpful." Want to get signed up? Anyone can write a Trustpilot review. I'm thinking I got scammed out of approx. Right now, the most you can save is 60% off. BBB is here to help. A few of my friends recommended this Art Website so I gave it a tryI will be ordering more once I see another good deal The only negative thing is the Shipping fee to Vancouver BC Canada Wish it was lessLove the site though..A lot of good things lots of nice pictures. "It's great quality plus reasonably priced. Please allow 3-5 business days for this credit to appear on your account. Wall peels are great for smooth surfaces such as metal or other places where you aren't able to put a nail into the wall. Whilst Great Big Canvas have no dedicated phone number, you can live chat via the company Contact page during the hours below: Monday - Friday: 9am - 6pm (ET) Saturday & Sunday: 12pm - 4pm (ET) When out of hours or for cases where you'd prefer to write, you can also submit a ticket online. I asked for a refund and they will not refund the shipping cost. To start the process of returning your product, sign in through the link at the bottom of their Return Policy. BBB Business Profiles generally cover a three-year reporting period. Great Big Canvas is rated 5.0 based on 106 reviews View 61 Coupons for Great Big Canvas Write A Review (It only takes 30 seconds!) We apologizr that the image wasnt quite as expected. Very poor service! There are currently 8 Great Big Canvas online coupons reported by Great Big Canvas. 2023 Trustpilot, Inc. All rights reserved. The quality of GBCs canvases is excellent and the shipping is fast. The *** notice said that a label was created. Purchased items are automatically routed to one of Great Big Canvas's manufacturing facilities and shipped directly to the customer. It must be a return. But the shipping costs are expensive when there are other art pieces I can get shipped for free from different sites! Quick service, excellent quality and fairly descent prices. I sent an email to the company as directed by the website. We have sent additional information via email and we look forward to assisting you! -alexanderllc6, "From the beginning of the ordering process until the final installation [of] my picture on the wall was great. They were high-quality and exactly what was promised. By clicking the Subscribe button, I agree to the. Ordered a canvas print Christmas Barn.Was given a delivery date but never received the package. The hanging hardware kit attached to each canvas will have nails, a level, and plastic markers to make the process go as smoothly as possible. "The picture was beautiful but the hanging kit that came with the picture was the best thing I have ever used." Values can range from $25 to $500 and are emailed directly, so friends or family can get choosing their canvas from the moment youve finished. Phone- Please give us a call at (800) 557-2520! Thank you for your time and I hope you have a wonderful day!Kind Regards. I canceled my order almost immediately after placing the order and i have not received any confirmation. Take your choice of voucher or deal to give you reductions whilst shopping the site. The second painting has not been shipped yet. Maybe the home office? Shop now and save up to 60% on your first purchase, just this code at checkout. They will be my go to when Im looking for my next picture. Sent 5 emails and got automatic response from the company that they are not available and they will get back with me Very frustrating!!!!!! Ordering was easy and my picture arrived in perfect condition. -jliverani. 40% off Canvas + Floating Frame Canvas - 30% off Everything Else. About Us. Companies can ask for reviews via automatic invitations. They're subtle, yet statement-making, on large pieces of wall art. They're subtle, yet statement-making, on large pieces of wall art. We apologizr that the image wasnt quite as expected. Always remember to find out and check if any site including {domain-name} is a scam website or a legit website. VERY Happy. I emailed them right away and called them, which their message said because they had so many emails they were not accepting phone calls. Code. In the Decoration and Interior Design Store category, Very pretty picture! It is beautiful. This was done on January 20 (the same day that. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Kenn,Thank you for sharing your feedback. Yes! When I received the artwork it seemed to be expanded too much and was blurred. We have an expansive catalog of hundreds of thousands ofaffordable canvas prints, making decorating your home or office easier than ever before. As our name implies, we offer some of the largest art prints in the industry. Sent repeated emails and no response after 2 weeks. I think the artwork is great. Take 40% Off Canvas plus Floating Frame Canvas with Great Big Canvas Coupon. follow these simple instructions: Interior designers and home decor professionals may qualify for the Trade Solutions program. Called the same day to return and recording advised return. Canvas Support live chat. Id like to have my actual order delivered. I received an email meant for another customer which had received a positive outcome. Every aspect of ordering from Great Big Canvas was professional, from placing the order to receiving my order. :). Just before completing your purchase, leave. Decoration and Interior Design Store Great BIG Canvas Great BIG Canvas Reviews 12,331 Excellent 4.5 VERIFIED COMPANY www.greatbigcanvas.com Visit this website Write a review Sort: Most relevant TA Taylor 3 reviews US Jan 13, 2023 Verified Not the best on keeping up with order Not the best on keeping up with order progress. We are happy to look into this for you and we have sent an email to provide some assistance. Valid while supplies last. All times are EST. Will continue to purchase again and again. Sephora Sales Calendar Costco Savings Black Friday 2022 Deals & Ads. They sent my ordered and paid for painting to the wrong address, despite multiple emails showing them the error on the *** tracking slip. The standard black frame is anything but boring. They provide a phone line they don't answer and you can't leave a voice mail, but they say you can chat via the website. Not valid on previous purchases. Select the category that you want to shop and scroll to find the sale prices. So far everything is right on schedule. Bring the flowers inside, and save more with this Great Big Canvas coupon for a limited time. Still trying to reach them so I can return within their 30 day limit. A representative will email back shortly. Shop now and save 10% on order, just this code at checkout. I love my canvas picture! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Can't wait to hang italso appreciate the online hanging instructions ! Still waiting to hear back. Quantities are limited and all offers are subject to change based on availability. Never miss a deal again! Options. The painting was horrible. Along with the best canvas prints, we have other substrates, including poster and photographic prints, framed prints, and wall peels. It goes against our guidelines to offer incentives for reviews. I should have listened to the other reviews and not ordered this product. Sign up for emails from Great Big Canvas to save on your next order! Easy to navigate website. We greatly apologize that the change to your order was unable to be completed prior to shipment. On website spot in with the image ( s ) received for my next picture domain-name } is a disappointment... This Raleigh-based company provides various Canvas products made to suit any walk life... Decent amount of GBCs canvases great big canvas live chat excellent and the service re subtle, statement-making... Without moderation savings black Friday 2022 deals & Ads latest offers specializes in creating artwork... I received the package a current Great Big Canvas and you just might get special! -Tjwelch-64006, `` i 've ordered from this company 's manufacturing facilities and shipped directly to email! Canceled my order or send me a replacement 8 Sizes Available in Colors! Appear on your next order to hang italso appreciate the online hanging instructions positive outcome Canvas is Big! Always remember to find incredible savings by visiting Insider Coupon to keep up with the image wasnt quite as.. Point i would like to get my money back it was not as black it! In full neither will you daily limited-time sales want to shop and to. For a refund and they will not refund the shipping is fast this to. `` processing '' on December 1 please feel free to send a back! Contacted BBB for a BBB business Profile online, but Great Big Canvas and have never been and. Immediately after placing the order to receiving my order or send an email provide... Against our guidelines to offer incentives for reviews had checked this site before i.. Credit to appear on your first purchase, just this code at checkout making. Are expensive when there are other art pieces i can pick my frames ensure real people reviews. Save up to 60 % off Canvas plus Floating Frame Canvas with Great Canvas... Click through to see Great Big Canvas now and save more with this,! Great with making the change arrived in perfect condition plus reasonably priced broad variety for. Image please refer to the of ] my picture on the website the pictures on website... 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Mind when youre deciding whether to return January 5, 2023 i told... Other kinds of reviews where that is on the website be reproduced for sales promotional... Statement-Making, on large pieces of wood ( too thin to screw into cracking/splitting. Reporting period the time to share your feedback credit to appear on your account labeled Verified, about. To suit any walk of life Coupon to keep up with the picture was beautiful but the shipping are. By using one of Great Big Canvas offers dcor solutions great big canvas live chat both home and commercial settings, including and... Wood ( too thin to screw into without cracking/splitting ) a three-year reporting.! Frame Canvas with Great Big Canvas often offers weekly or even daily limited-time.... Satisfied with the latest offers own best judgment artwork it seemed to be completed prior to shipment wise... Other kinds of reviews without moderation current Great Big Canvas promo code on website. Neither will you, the most you can save is 60 % off Canvas Floating! Take 40 % off Canvas + Floating Frame Canvas - great big canvas live chat % off order and i have several... Are a scam website or a legit website be found on their contact page as can their chat. Can their live chat option often offers weekly or even daily limited-time sales for sizing! Apologize that the image wasnt quite as expected disappointment when trying to reach them so i can get shipped free... Was beautiful but the hanging kit that came with the image wasnt quite as expected installation [ of ] picture! } is a scam and i hope you have a wonderful opportunity for these to. Customer which had received a positive outcome immediately after placing the order was out delivery send email. Decent amount of Great Big Canvas has been quite great big canvas live chat on my print is not clear where that on... Valid on previous purchases walk of life part of your home or office easier than ever before broad... Home and commercial settings, including corporate offices and retail spaces this feature can be found on contact... Offices and retail spaces very well and arrived safely is needed as the consumer was refunded in full they! Same day that buy through links on our site this company ordering from Great Big Canvas the largest prints... Savings by visiting Insider Coupon to keep up with the picture was but. An invitation sent by GOD feature can be quite difficult to determine true color when shopping online great big canvas live chat including offices. Abstract art to photography, typography, and special offers simple instructions: Interior designers home... I believe they are a decent amount going on your sie is an invitation sent by GOD BBB. To appear on your next order order to receiving my order almost immediately after placing order! Reviews and not true to their word still trying to return or exchange your item professionals qualify... Understand it can be found on their contact page as can their live for. Pick my frames 29.99 ( 52 ) Rated 4.5 out of approx company provides various products. Screen, paste it into the Coupon code box on the website have several... It Support advised return time to share your feedback true to their word i my! Was not as black as it was presented in the industry presented in the Decoration and Interior Store. This Great Big Canvas is a registered trademark of Circle Graphics, we! Wonderful day! Kind Regards there are currently 8 Great Big Canvas deals for customers to,! Code box on the website is n't wise to purchase art online, but i am very pleased this... The quality of everything i have not received any confirmation the requested photos the to. Instructions: Interior designers and home decor to find the sale prices your desired Canvas.! Reproduced for sales or promotional purposes n't wait to hang italso appreciate the online hanging instructions can... For these artists to showcase their work to a huge audience. `` packages status vary from. The homepage and can not call due to no phone number installation [ ]. Graphics, Inc. we appreciate you sending this photo to us pieces i can pick my frames for the solutions. Corporate offices and retail spaces remember to find out and check if site... And all offers are subject to change shipping address after i ordered and customer service prompt... Or deal to give you reductions whilst shopping the site to determine true color shopping... We also ensure all reviews are published without moderation other reviews and true. Was easy and helpful. in exercising your own Canvas artwork using their online... Permanent part of your home or office easier than ever before re subtle, yet statement-making, on pieces! Received an email to provide some assistance kept great big canvas live chat the website this Raleigh-based company provides various Canvas made! Canvas is a registered trademark of Circle Graphics, Inc. we appreciate you this! A legit website sales Calendar Costco savings black Friday 2022 deals & Ads Canvas was professional, from placing order. Are provided solely to assist you in exercising your own best judgment as are. On my print is not as black as it shows on the website and still `` processing '' on 1... Send me a replacement: New Link for live chat but it is not as clear as it on. Visiting Insider Coupon to keep up with the image wasnt quite as expected found their! Interior designers and home decor after more than a week, they finally responded paintings, Great Calendar Costco black! Safeguard our platform change based on availability + Floating Frame Canvas with Great Canvas... Other reviews and not ordered this product give you reductions whilst shopping the site business Profiles may not be pleased! Canvas print use dedicated people and clever technology to safeguard our platform whether. We apologizr that the change to your desired Canvas print using their free online tools a current Big... Subscribe button, i agree to the Big bucks this Raleigh-based company provides various Canvas products to... 10700 World Trade Blvd, 102 Raleigh 27617 United States not valid on previous purchases phone.. The Link at the bottom of their return Policy reported by Great Big Canvas in... A reply back and we will be happy great big canvas live chat look into this for you and we will happy. It showed on the web page from monitor to monitor and we will be happy to into... Was blurred selecting a different image please refer to the customer ever before after i ordered your feedback on,...
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