American Express View the American Express annual report 2021 below. Amex Platinum Travel Benefits Up to $200 Airline Fee Credit: Annual statement. By providing your email address, you agree to receive the Business Class: The Brief Newsletter and related marketing communications from American Express. 2016-2017. Furthermore for now Liquid Mode can convert only up to 200 pages and a file size of less than 10 MB. We saw strong results from these investments, both in terms of increased spending and customer retention. . 3 As reported in this release, FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translations into U.S. dollars (i.e. But we know there is much more we can do to create an organization that is truly equitable and free from bias. Provisions for credit losses resulted in a benefit of $342 million, primarily reflecting a portion of the previously mentioned reserve releases and lower net write-offs, compared with a provision expense of $887 million a year ago, which primarily reflected significant reserve builds. # - Denotes a variance of 100 percent or more. When I wrote to you a year ago, we had no idea what was about to happen and how it would change our lives. As of the end of 2021, we have already completed $800 million of our $1 billion DE&I Action Plan commitment through spending with diverse suppliers as well as on contributions to programs that support underrepresented groups and other activities. US attorneys general condemn credit-card firms for backtracking on gun sale code, American Express Co : Regulation FD Disclosure (form 8-K), BJ's Wholesale, Asana rise; Silvergate, MongoDB fall, American express representative says pause is due to proposed le, American express follows similar moves by rival payment networks, American express co says it is "pausing the process" to implemen, Mastercard to pause work on new payments code for firearms sellers. /Subject <1F07E36D> We claimed the top spot in the J.D. We had one of our best years ever in acquiring U.S. small and medium business accounts and remain the largest issuer of small business cards in the U.S. Online and card-not-present spending grew by double digits, customer retention levels remained extremely high, and overall spending and digital engagement increased. Total revenues net of interest expense were $1.2 billion, up 47 percent from $837 million a year ago. /ToUnicode 5 0 R As a global company that employs thousands of people around the world American Express has a long history of coming together as a company to support our colleagues, customers and communities during challenging times. Please try again later. These product refreshes have yielded strong results, with acquisitions for both these card products reaching all-time highs in the fourth quarter of 2021. In the main navigation click, Services., Select Annual Account Summary from the list of options under Information., 2023 Elan Financial Services | Security Standards. /Keywords <1E07FE16982FE111961389BF80BA33B130D030EB2EBEDFB46D6487AB> And press Submit. American Express (NYSE: AXP) is a globally integrated payments company that provides customers with access to products, insights and experiences that enrich lives and build business success. With your Card Membership, each year you'll receive a Year-End Summary of charges to help you review your annual spending by month and spend category. To meet our Card Members' and merchants' evolving preferences for safer and cleaner payments, we raised our contactless transaction thresholds in more than 60 countries around the world early in the pandemic. You must click the activation link in order to complete your subscription. The American Express Executive Committee and I also continue to evaluate what the future of our workplace will look like as we move through to the other side of the pandemic. This earnings release should be read in conjunction with the companys statistical tables for the second quarter 2021, available on the American Express Investor Relations website at http://ir.americanexpress.com and in a Form 8-K furnished today with the Securities and Exchange Commission. Power 2020 U.S. Credit Card Satisfaction Study among national credit card issuers, the 10th time in the 14 years the study has been conducted. Media Contacts: Our time in the office will be spent connecting with each other, holding group meetings, and focusing on building relationships, networking, and mentoring. 2 0 obj Visit . Do you want to receive an email when a new American Express annual report is added to this page? You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. Check out Insurance for. stream To continue reading it, access the original document here. American Express Company provides charge and credit payment card products, and travel-related services worldwide. We remained profitable for all four quarters of 2020, ending the year with $3.1 billion in net income. As of the end of the year, attrition rates on our proprietary products were lower than in the prior year, and customer satisfaction levels were above pre-pandemic levels. New York, NY 10285 Our Framework for Managing Through the Pandemic. By providing your email address below, you are providing consent to American Express Company to send you the requested Investor Email Alert updates. %PDF-1.4 << /Length 1927 >> Global Business Travel Group Q4 Net Loss Narrows, Revenue Rises; Q1, Fiscal 2023 Revenu.. Morgan Stanley Upgrades American Express to Overweight From Equalweight, Raises Price T.. Baird Adjusts Price Target on American Express Company to $190 From $175, Maintains Out.. UBS Adjusts American Express Price Target to $185 From $170, Maintains Neutral Rating. While international consumer spending has recovered more slowly than consumer spending in the U.S., it is poised to accelerate with an improving global economy. Prepaid Cards. To learn more on how we use your information and how we protect your privacy, please read our, Check for Pre-qualified Credit Card Offers, Credit Intel Financial Education Center. The increase primarily reflected higher customer engagement costs due to a rise in Card Member spending, higher marketing investments to rebuild growth momentum, and higher usage of travel-related Card Member benefits. 2022 Proxy Statement 1.7 MB. endobj The COVID-19 pandemic has caused financial disruption for individuals and businesses around the world and has had a disproportionate impact on marginalized communities. In 2021, we developed a new roadmap for our Environmental, Social, and Governance (ESG) strategy, which comprises Diversity, Equity, and Inclusion (DE&I), Financial Confidence, and Climate Solutions pillars, with long-term goals and initiatives to guide our efforts in the years ahead and provide a shared sense of purpose for our work. 2020-2021. Corporate and Other reported a second-quarter pretax loss of $308 million, compared with a pretax loss of $387 million a year ago. Show 18 older reports 2003-2023 AnnualReports.com. Global Consumer Services Group reported second-quarter pretax income of $1.9 billion, compared with $843 million a year ago. Total expenses were $2.4 billion, up 49 percent from $1.6 billion a year ago. President of American Express Travel 74 % of respondents are willing to book a trip for 2022 even if they might have to cancel or modify it later 1 72 % of respondents plan to spend more money on domestic travel and 64% plan to spend more money on international travel than they have in the previous year 1 62 % Based on current trends, we are confident in our ability to be within the high end of the range of EPS expectations we had for 2020 in 2022.. View PDF View Form 10K (HTML) Amgen Inc. does not currently have any hardcopy reports on AnnualReports.com. At American Express, we know that we're only as strong as our people - and we only win when we win together. Quick Links. factors beyond the companys control such as continued waves of COVID-19 cases, whether and when populations achieve herd immunity, severe weather conditions, natural disasters, power loss, disruptions in telecommunications, terrorism and other catastrophic events, any of which could significantly affect demand for and spending on American Express cards, delinquency rates, loan and receivable balances and other aspects of the companys business and results of operations or disrupt its global network systems and ability to process transactions. Our integrated payments platform includes card-issuing, merchant-acquiring and card network businesses. << /Type /Pages Category: Annual Reports. Second-quarter consolidated total revenues net of interest expense were $10.2 billion, up 33 percent from $7.7 billion a year ago. Unless otherwise noted, responses among consumers represent those who have made an online purchase three or more times in the past 12 months based on self-report. 200 Vesey Street Review and download a PDF of a summary of your annual spending and expenses. BOX 505000 At the start of the pandemic, we moved quickly to take care of our customers, rolling out a temporary Customer Pandemic Relief program to provide immediate assistance at a time of great uncertainty. Home; About; Contact; The ESG Report is aligned with the Global Reporting Initiative (GRI) Standards Core Option, Sustainability Accounting Standards Board (SASB), and Task Force on Climate-Related Financial Disclosures (TCFD). If you experience any issues with this process, please contact us for further assistance. This Annual Report on Form 10-K, including the "Management's Discussion and Analysis of Financial Condition and Results of Operations," contains forward- . 1 Diluted earnings per common share (EPS) was reduced by the impact of (i) earnings allocated to participating share awards and other items of $16 million and $2 million for the three months ended June 30, 2021 and 2020, respectively, and $31 million and $4 million for the six months ended June 30, 2021 and 2020, respectively, and (ii) dividends on preferred shares of $15 million and $17 million for the three months ended June 30, 2021 and 2020, respectively, and $29 million and $49 million for the six months ended June 30, 2021 and 2020, respectively. While it is difficult to predict the potential impacts on the global economy over the longer term, it's important to remember that the momentum we have and our brand strength, has been built over decades. Melanie L. Michel, Melanie.L.Michel@aexp.com, +1.212.640.5574, 200 Vesey Street Distributed by Public, unedited and unaltered, on 19 March 2022 04:17:02 UTC. Insights and Inspiration to Help Grow Your Business. And read the PDF documents on your computer and mobile device. Stock Quote; . We also continue to see increasing consumer confidence that is driving spending and loan growth, and we expect to continue to benefit from strong goods and services spending and the secular shift to online commerce. Last year, we were proud to release our inaugural Diversity, Equity, and Inclusion (DE&I) report which outlined progress towards our $1 Billion DE&I Action Plan to promote racial, ethnic and gender equity and inclusion for our colleagues . In 2021 alone, we committed $100 million toward achieving this consumer spending goal through our Shop Small campaign, and our annual Small Business Saturday initiative reached an all-time high with approximately $23.3 billion in reported consumer spending in the U.S. on the day. We entered 2020 on a high note, having recorded 10 consecutive quarters of strong revenue and earnings growth, and our outlook was for that trend to continue. Maintained strong levels of customer retention and satisfaction, which remained above. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. 1-800-463-5911 Louisville, KY 40233-5000 And read the PDF documents on your computer and mobile device. American Express Company published this content on 19 March 2021 and is solely responsible for the information contained therein. During 2021, we significantly revved up our marketing investments to drive Card Member acquisitions, enhance our value propositions and attract new Card Members. CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS. New COVID-19 variants have presented challenges to economic recovery efforts; geopolitical insecurity is on the rise; fears of inflation have sparked increased market volatility; cyber actors pose a threat to public and private sector entities alike; and climate events have become more regular and destructive. We'll add the report ASAP and mail you a link to the report. That is why I established the Office of Enterprise Inclusion, Diversity and Business Engagement, which is responsible for creating strategies against six pillars: Brand, Culture, Colleague, Customer, Business and Community. Download for your device Advertisement American Express Annual Reports Leave your email address here. You'll be notified automatically when a new annual report of American Express is added to the page. 2019-2020. We saw an opportunity to bring new digital "beyond the card" offerings to our small business customers with our acquisition in 2020 of Kabbage's digital cash management platforms. Copyright 2023 Surperformance. We have and will remain focused on executing against our objectives, meeting the needs of our customers, colleagues, and communities, and continuing to build on our positive momentum. - Sign into your account and download a summary of your annual spending and expenses. In fact, before the pandemic around 20 percent of our U.S. workforce was already virtual. Please review. /Creator <6B738967FA3F856CE601E3E8DFF271E0748F73> Download Acrobat Reader free of charge. 2020 Proxy Statement 881.8 KB. AMERICAN EXPRESS COMPANY (Exact name of registrant as specified in its charter) New York 13-4922250 (State or other jurisdiction of incorporation or organization) (I.R.S. We resumed our product refresh cycle, first with the newly enhanced U.S. consumer Platinum Card in July, followed by the U.S. business Platinum Card in October. These are among the many wide-ranging commitments and initiatives we have underway to drive our ESG priorities forward. And read the PDF documents on your computer and mobile device. Building on this strategy, we introduced American Express Business Checking, our first checking product for U.S. small businesses, and we launched flexible lines of credit for eligible small businesses to help manage their cash flow. Today, more than 30 of our office locations around the world have begun phased reopenings, and we continue to monitor health conditions and guidance from local officials to determine future actions. Our changing view of both the environment and our own performance caused us to issue a more cautious outlook for 2016 and 2017. During the last two years, the executive leadership team and I have spent a significant amount of time listening to our colleagues to inform our strategy for our eventual return to the office. /Kids [49 0 R 52 0 R 56 0 R 114 0 R 476 0 R 479 0 R 483 0 R 486 0 R 489 0 R 492 0 R 121 0 R 495 0 R 126 0 R 498 0 R 501 0 R 504 0 R 507 0 R 510 0 R 513 0 R 516 0 R 519 0 R 522 0 R 525 0 R 131 0 R 136 0 R 528 0 R 531 0 R 534 0 R 537 0 R 540 0 R 543 0 R 546 0 R 549 0 R 552 0 R 555 0 R 558 0 R 561 0 R 564 0 R 567 0 R 142 0 R 148 0 R 161 0 R 168 0 R 174 0 R 180 0 R 570 0 R 185 0 R 573 0 R 576 0 R 579 0 R 582 0 R 585 0 R 588 0 R 591 0 R 190 0 R 594 0 R 597 0 R 600 0 R 603 0 R 606 0 R 609 0 R 612 0 R 615 0 R 618 0 R 195 0 R 621 0 R 624 0 R 627 0 R 630 0 R 633 0 R 636 0 R 200 0 R 639 0 R 205 0 R 642 0 R 645 0 R 648 0 R 651 0 R 654 0 R 657 0 R 660 0 R 210 0 R 663 0 R 666 0 R 669 0 R 215 0 R 672 0 R 675 0 R 678 0 R 681 0 R 684 0 R 220 0 R 226 0 R 687 0 R 690 0 R 236 0 R 241 0 R 252 0 R 261 0 R 268 0 R 277 0 R 286 0 R 291 0 R 693 0 R 696 0 R 699 0 R 702 0 R 296 0 R 705 0 R 708 0 R 711 0 R 714 0 R 717 0 R 720 0 R 723 0 R 301 0 R 726 0 R 729 0 R 306 0 R 732 0 R 313 0 R 320 0 R 735 0 R 327 0 R 334 0 R 738 0 R 741 0 R 341 0 R 348 0 R 744 0 R 355 0 R 362 0 R 747 0 R 750 0 R 369 0 R 753 0 R 756 0 R 759 0 R 376 0 R 762 0 R 765 0 R 768 0 R 383 0 R 390 0 R 397 0 R 404 0 R 409 0 R 771 0 R 774 0 R 420 0 R 427 0 R 777 0 R 434 0 R 441 0 R 780 0 R 783 0 R 448 0 R 786 0 R 789 0 R 455 0 R 465 0 R 60 0 R 64 0 R 84 0 R 88 0 R 792 0 R 821 0 R 852 0 R 894 0 R 97 0 R 103 0 R 108 0 R 943 0 R 946 0 R 949 0 R 952 0 R 955 0 R 958 0 R 961 0 R 964 0 R 967 0 R 800 0 R 970 0 R 918 0 R 972 0 R 974 0 R 976 0 R 978 0 R 922 0 R 980 0 R 982 0 R 984 0 R 925 0 R 928 0 R 932 0 R 936 0 R 940 0 R] You can sign up for additional alert options at any time. Expect handpicked insights and inspiration for small businesses straight to your inbox. Products & Services. With this in mind, we have been upgrading our physical workspaces to reflect this new reality with state-of-the-art technology and tools to drive collaboration. We believe we have a responsibility to mobilize our resources and people to contribute to a sustainable, inclusive, and prosperous future for our colleagues, customers, and communities. This is an excerpt of the original content. ABOUT AMERICAN EXPRESS Note that due to technological limitations, if you visit our website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this screen to opt-out and/or rebroadcast the signal. The company's logo, adopted in 1958, is a gladiator or centurion whose image appears on the company's well-known traveler's . /Subtype /Type0 Business Credit Cards. Global Commercial Services reported second-quarter pretax income of $839 million, compared with a pretax loss of $22 million a year ago. This dedicated time together enabled us to collaborate and enhance our relationships. Investors/Analysts Contacts: P.O. You can sign up for additional alert options at any time. Use Adobe Acrobat Reader and Liquid Mode for best reading experience. We also made several enhancements to our consumer and business products to ensure our, EMBRACING DIVERSITY AND STANDING FOR INCLUSION. The company generated $36.1 billion of revenue, net of interest expense, We remained profitable for all four quarters of 2020, ending the year with $3.1 billion in net income, American Express received approval to begin operating in China, and to date we have signed card-issuing agreements with 16 bank partners, as well as merchant acquiring agreements with 17 partners, and formed key relationships with Alipay and WeChat. Underpinning our exceptional performance in 2021 is our 64,000 colleagues globally who work every day to deliver the best products, services, and experiences to our customers. Date: Dec. 16, 2021. By facing each day with a strong sense of purpose, our colleagues are growing, learning, and leading the way together. US attorneys general condemn credit-card firms for backtracking on gun sale code, American Express Co : Regulation FD Disclosure (form 8-K), BJ's Wholesale, Asana rise; Silvergate, MongoDB fall, American express representative says pause is due to proposed le, American express follows similar moves by rival payment networks, American express co says it is "pausing the process" to implemen, Mastercard to pause work on new payments code for firearms sellers. And read the PDF documents on your computer and mobile device. At least 75% of your American Express Card transactions occur: o Through EMV -compliant terminals, OR o Using a PCI -listed Point -to-Point Encryption solution (which appears on the PCI . Use Adobe Acrobat Reader and Liquid Mode for best reading experience. (continued). In fact, our approach has been informed by the learnings from my executive leadership team. 5 0 obj endobj Xe] Your Year-End Summary is available for the previous calendar year and you can conveniently download it as a PDF, Excel or CSV file. American Express Company has reached its limit for free report views. To provide some certainty during a tumultuous period, the company committed early on to making no pandemic-related layoffs in 2020. We focus on facilitating colleagues' career growth by helping them develop new skills and gain new experiences, including by supporting them in changing roles in the company. Use Adobe Acrobat Reader and Liquid Mode for best reading experience. And your smartphone or tablet needs to run on iOS 12 or Android 5.0 and later. As many of our colleagues have caregiving responsibilities for children and other family members, we enhanced our policies, programs and frequency of communication to support them as we navigated this new way of operating as a company. Based on our strong 2021 performance and strategic momentum, we introduced a new growth plan in January, backed by continued investments at elevated levels in our customers, brand, and talent, and raised our aspiration to generate sustainable revenue and earnings growth over the long term. The pandemic has changed the way many consumers shop, accelerating online and card-not present spend, driving adoption of contactless payments, and deepening customer engagement with many of our digital features, services and experiences. Check out American Express for, Not currently a Cardmember? Building a culture that reflects the diversity of the customers and communities we serve fuels innovation and drives engagement. 2019 Annual Report. << /Author <6B738967FA3F9A46CC48CAE89DB762A1648977B166F78BFA7C3BCCC0B2FC139E0B83A355653DFFF6F3C9DFEA1997EABE75285E46438C3EA627> Company Reports Full Year Revenue of $36.1 Billion and Earnings Per Share Of $3.77 NEW YORK-- (BUSINESS WIRE)-- American Express Company (NYSE: AXP) today reported fourth-quarter net income of $1.4 billion, or $1.76 per share, compared with net income of $1.7 billion, or $2.03 per share, a year ago. Here are key highlights from 2021 that reinforce my confidence in our strategy and our future: Our performance in 2021 was the result of strategies we had put in place prior to the pandemic, our efforts to support our customers and colleagues since the start of the pandemic, and the moves we made to seize on growth opportunities that emerged toward the end of 2020. I am exceptionally proud of our 2021 performance, which was one of the best in the company's history thanks to the unwavering dedication and outstanding work of our colleagues around the world. We also continue to invest in our inclusive culture, which we consider a critical component of our colleague experience. Most Recent Annual Report MOST RECENT 2021 Annual Report and Form 10K Report Locked. 200 Vesey Street, New York, New York 10285 (Address of principal executive offices) (Zip Code) Looking for Corporate Cards? Throughout this report the terms "American Express," "we," "our" or "us," refer to American Express Company and its subsidiaries on a consolidated basis, unless . including those described in American Express' Annual Report on Form 10-K for the year ended December 31, 2016, Quarterly Reports on Form 10-Q for the quarters ended March 31, June 30 and September 30, 2017 and American Express' other reports . REQUEST PRINTED MATERIALS To request information via email, please . 2021 Annual Report. Power 2020 U.S. Credit Card Satisfaction Study among national credit card issuers, the 10th time in the 14 years the study has been conducted. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. Bank's annual report, but does not include the financialstatements and our auditors' report thereon. 2021-2022. /Producer <6B738967FA3F856CE601E3E8DFF271E0748F73> Report views $ 200 Airline Fee Credit: annual statement financial disruption for individuals businesses. Further assistance initiatives we have underway to drive our ESG priorities forward outlook for 2016 and.. And Liquid Mode for best reading experience, with acquisitions for both these card products and. Inspiration for small businesses straight to your inbox but we know there is much more can... 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