Sophia Gutierrez, Owner at SureStay Hotel By Best Western San Antonio Riverwalk, responded to this review Dear Guest, A hearty thanks for your review with generous appreciation. I checked in on Saturday around 4:15pm. 8.7 +33 photos Swimming pool Free WiFi Free parking Bathtub 24-hour front desk Key card access Daily housekeeping Non-smoking rooms Heating Again, a visit with the front desk. Dear Guest, Thank you for choosing us for your recent stay. Santa Diabla - Cocina Mexicana, San Antonio: Consulta 45 opiniones sobre Santa Diabla - Cocina Mexicana con puntuacin 5 de 5 y clasificado en Tripadvisor N.39 de 3.767 restaurantes en San Antonio. You can check in from 3:00 PM - 3:00 AM. Luckily I had the safety lock on so he didn't get inside. I'll definitely come back to this place when I get back to San Antonio !!! They are still investigating this issue and will get back to you soon. Dear Guest, Wow! Come and experience our hotel near the major tourist attractions. Southerleigh Fine Food And Brewery. Guests If you're in San Antonio ,and need an affordable room at great hotel make a reservation now! You can park your car here for free, then go to the River Walk just need 20 minutes. The woman that checked us in was not very friendly. We will investigate your insecurities with our team to take corrective measures for your future visits. I would highly recommend this place to anybody, a 10/10. Jesse was the best :) My brother and I checked in late and we was so welcoming :) Great room with beautiful floors, nice bathroom, great beds, everything worked :) We were her Fri-Sun checking out Monday - great stay :). Diamond in the rough, clean and very comfy. Wyndham Garden San Antonio Riverwalk/Museum Reach. Dear Guest, Thank you for your valuable opinion regarding our hotel. 129 reviews. I would and likely will stay here again. SureStay Hotel by Best Western San Antonio Riverwalk has a picnic area. Privacy Policy | Terms of Use| Web Accessibility| Cookie Settings, Each Best Western branded hotel is independently owned and operated. Supper American Eatery. There was no ice machine working the first night. Contact hotel for current status. Hotel staff were friendly and helpful, going above and beyond to help reunite my daughter with some jewelry she left behind. Located just off the I-410 and Highway 281 intersection and convenient to downtown attractions like the Riverwalk and The Alamo our hotel is less than a mile from the San Antonio International Airport. Cash will not be accepted. DO NOT STAY HERE. Awesome staff. I also think the remodel done on hotel is superb. Compare room types and prices from 6 providers and see 16 photos of Intown Suites San Antonio Airport, San Antonio. We sincerely apologize for your subpar experience at our property. The name is very deceptive as we thought we were staying on the Riverwalk or at least close enough to walk to it but I guess th It's our passion to provide our customers with exceptional service. I left my room at 615 and returned at around 10. I traveled to Texas from New Hampshire for a funeral, and with the normal travel stress, I was not the happy upbeat person I usually am. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for choosing us for your recent stay. What an excellent review, we truly appreciate your business and your trust in us. We are glad to see your review. Share. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are exceptionally thankful that you have honored our staff members with praiseworthy words. I don't usually stay at motels by myself but our friends booked this for us, and I'm so glad that they did. We had to ask for a shower curtain. It would be best to call SureStay Hotel by Best Western San Antonio Riverwalk at +1 210 223 2951. 1 (800) 566-0916. The shower was clean, and the lighted mirror was appreciated greatly by my kids for a fun photo shoot. The property is around 2.1 miles from Alamodome, 2.2 miles from Tower of the Americas and 4.2 miles from San Antonio Spurs. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumbs up to our service culture. We value your business and appreciate you choosing us. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. A refundable $50.00 credit card deposit for incidentals will be required at the time of check-in. You will be redirected to the Hotel Search Results page. Cash will not be accepted. We hope your next visit will be even more pleasant than the previous one. LaToya, 1st timer here and I was so impressed with the way everything was taken care of. was just the right distances away from the river walk. This property confirms that disinfectant is used to clean the property. You can hear it the whole night. We are so inspired to see your great review post your stay. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for your awesome review! The front desk is not authorized to refund, had to contact the hotel manager. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Exclusive Best Western Rewards rates are now being shown. We hope to earn your business on future travels. Non-smoking. Price available on 2/16/2023. Santa Diabla - Cocina Mexicana, San Antonio: Bekijk 45 onpartijdige beoordelingen van Santa Diabla - Cocina Mexicana, gewaardeerd als 5 van 5 bij Tripadvisor en als nr. SureStay Plus Hotel by Best Western San Antonio SeaWorld 7.6/10 Good See all 832 reviews Popular amenities Pool Free WiFi Breakfast included Parking included Air conditioning Gym See all amenities 143 Richland Hills Drive, San Antonio, TX, 78245 View in a map Explore the area Ingram Park Mall 5 min drive Reviews like yours are what keep us going the extra mile to deliver our best. Ab 58 pro Nacht 6,3 Bewertung 121 Bewertungen Start your work or sightseeing day in fine form with a free cup of coffee in our lobby. 450 recensioni . As soon as we checked in, we noticed a bed was broken. She blamed on us bothering her sleeping. I wish you a pleasant stay in the future as well. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. We always welcome our guest's ideas and suggestions. San Antonio, TX 78218 US. On one hand, it is a major, active military installation and plays a vital role in the defense of the United States. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. Enter your email address to unlock the savings. We are pet friendly and allow up to two dogs in a rented room. The stuff on the night stand was moved. There's a charge of USD 15 per pet, per night. cats) may be allowed upon the hotel's approval prior to arrival. Your username or password is incorrect. Flge Restaurants Paid parking, 10.00 USD, Parking during stay at hotel is free. I hope you will give us another opportunity to provide you with a better stay. We are glad to know that you were pleased with the staff. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. Our associates are passionate about their job, and we are happy to know that their dedication made your stop over at par with excellence. Surestay Hotel By Best Western San Antonio Riverwalk 2.2 km to the scenic San Antonio River Walk, the 2-star Americas Best Value Inn Downtown River Walk/Market Square San Antonio offers accommodation with 118 rooms. We will speak with our team to ensure that similar incidents will be prevented in the future. Thank you so much for allowing me and my staff to host you guys. 0,76 km . They are really sweet and so friendly! It is very close to the riverwalk and to all the major attractions in San Antonio downtown. Wyndham Garden San Antonio Riverwalk/Museum Reach. Fellow travellers say great things about the overall value. The rooms are very clean, No Smoking is allowed: in any room or on the sidewalks along any of this properties buildings anywhere. I surely recommend you check this place out if you come to San Antonio and need an affordable and clean place that is really close to downtown San Antonio. Best nearby restaurants See all. Please know that we are a family-friendly hotel. easy on and off the highway. Haven't got our $50 deposit either. When I checked in at first, I had my doubts about the property presentation; however, Jesse made me feel safe, secured and hopeful about my upcoming stay. Dear Guest, Thank you for sharing your feedback with us. Start Saving! Fellow travelers say good things about the helpful staff and location. We will always ensure that we keep delighting you with our facilities and services. It looks exactly like the pictures, first time ever. My best friend, her mom and I arrived at the hotel hours before check-in so our room wasn't ready, but when we asked to change in the office bathroom, she pulled some string and got us into a room 30 seconds later!! #196 of 397 hotels in San Antonio. However, the night stand in this hotel is so light, very cheap, and poor quality. The manager is an angel! This property has the ability to be far better and it may in the future. However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. We are so inspired to see your great review post your stay. Also, Alamo and Alamodome are just a 5-minute drive away. We sincerely apologize for your subpar experience at our property. Keep exploring, Happy staying!! Not sure why a deposit is charged if payment is made with debit/credit card but one is. Our Team hopes to have the chance to serve you again on your next visit. In San Antonio (Midtown) With a stay at SureStay Hotel by Best Western San Antonio Riverwalk in San Antonio (Midtown), you'll be within a 5-minute drive of River Walk and Alamo. We are glad to know that you had a nice stay with us. Dear Guest, Appreciate your rating and review. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. Dear Guest, A hearty thanks for your review with generous appreciation. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. All our guests feel safe and secure at our property. The area's natural beauty can be seen at River Walk and San Antonio River, while Morgan's Wonderland and San Antonio Zoo and Aquarium are popular area attractions. Enter your email address to unlock the savings. We will be returning soon. . SureStay Hotel by Best Western San Antonio Riverwalk San Antonio, Texas, United States Currency 32 64 2 View Hotel Information CHECK-IN: 3:00 P.M. CST CHECK-OUT: 11:00 A.M. CST 900 N Main Avenue San Antonio, Texas 78212 United States Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Hotel Direct Number (210) 223-2951 Supper American Eatery. This hotel is 9.2 mi (14.8 km) from Lackland Air Force Base and 2.5 mi (4 km) from Alamodome. As you did not provide any documentation and we are not responsible for whatever you faced inside the room. We hope you will give us another opportunity to provide you with a better stay. Pets are welcome, restrictions and charges apply. See 62 traveler reviews, 52 candid photos, and great deals for SureStay Hotel by Best Western San Antonio Riverwalk, ranked #168 of 397 hotels in San Antonio and rated 4 of 5 at Tripadvisor. Supper American Eatery. Don't stay here! During the annual springtime Fiesta San Antonio, the River Parade features flowery floats that float down the river. Please re-type the username and password. NOT SAFE. All rights reserved, Toll Free Central Reservations (US & Canada Only), This rate is available to Rewards members who have earned enough points to redeem (Maximum occupancy of 2 adults not including children. We are happy that you are enjoying our services. Trouvez une chambre de CHF 30 CHF 152 SureStay Plus Hotel By Best Western San Antonio North 281 N. Comparez les types de chambres et les prix de 26 sites de voyage et dcouvrez 18 photos de SureStay Plus Hotel By Best Western San Antonio North 281 N, San Antonio. my stay was comfortable and clean that is all that matters and i checked in with Lacedes she was so nice and professional. We will surely forward your valuable feedback to our team for improvements and will always ensure that we keep delighting you with our facilities and services. The manager claimed he couldn't refund us because all the computers were down. The room itself was disgustingly dirty, had a gnat infestation, smelled, and the water in the sink didn't work. Also, no hotel in the world, bolts down all of their appliances and nightstands and tv stands and all that. However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. We have investigated this issue with our management and we have found out your claim is false. Located right in the middle of San Antonio, only minutes from where ever you need to go. We are ecstatic to hear that your experience was excellent. Wish you a pleasant stay in the future as well. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. Jetzt geffnet : 11:00 vormittags - 10:00 nachmittags. They have a great Staff here. 20022023 Best Western International, Inc. All rights reserved. The light for the smoking detector was keep flashing and bothering us sleeping. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. After saving our trip we could not be happier with this hotel. They charged a $50 deposit as well as the fees for a two night stay. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C or hotter, Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas. Daniel and management were able to make it really special for my partners birthday, the room was beautiful, the recent renovations were worth it! We will surely forward your valuable feedback to our team for improvements and will always ensure that we keep delighting you with our facilities and services. SureStay Hotel by Best Western San Antonio Riverwalk, San Antonio. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. Our hotel is conveniently located on North Maine Avenue. I migliori ristoranti nelle vicinanze Vedi tutto. It was a pleasure to host you, and we look forward to having you back many more times in the future. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again. Visit hotel website. 6.6. 1.5 mile(s) from India Oven, Buffet, Indian, Open for: lunch, dinner. 450 reviews .62 km away . If you want to have any information please call up the property. With the a/c on, the traffic noise was minimal, although, conveniently, they are located beside the interstate. Best nearby restaurants See all. 606 Division Avenue, San Antonio, TX 78214 +1 210 927 4800 Their sacrifice helped give birth to Texas. Also, no hotel in the world, bolts down all of their appliances and nightstands and tv stands and all that. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Appreciate your rating and review. SURESTAY HOTEL BY BEST WESTERN SAN ANTONIO WEST SEAWORLD in San Antonio TX at 1605 West Loop 1604 South 78245 US. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for taking the time to write such a thorough review regarding your most recent stay. We hope to earn your business on future travels. I will never stay her again let's be clear. Safety is good. We request you to re-rate us and our Team hopes to see you again soon to impress you with our continued improvements. Econo Lodge Downtown South. SureStay Hotel by Best Western San Antonio Riverwalk is a short 17-minute walk from River Walk and 10 minutes' walk from San Antonio River. 9 reviews of SureStay Hotel by Best Western San Antonio Northeast "What a waste of money. 143 Richland Hills Dr, San Antonio, TX 78245. There are cameras and one gate is locked at certain times. Public spaces have free WiFi and wired Internet. TV in room 121 still on demo mode requiring a complete channel scan every time it was turned on before you could watch anything. When I go back I will book a room there again. 5 minutes from The River-walk. After a few minutes of back and forth he finally left. SureStay Plus Hotel by Best Western San Antonio North is located in North San Antonio - SAT, a neighborhood in San Antonio, and is near the airport. If you want to have any information please call up the property. Wish you a pleasant stay in the future as well. Hotel in San Antonio #4. gebuchtes Hotel (nahe: Promenade River Walk) . Service animals are exempt from fees. Wall mounted headboards and bed bases had cockroaches coming out from behind and underneath them and I am not crazy about roaches in bed with me. At SureStay Hotel by Best Western San Antonio Riverwalk, you'll be a short five-minute drive from River Walk and Henry B. Gonzlez Convention Center. We killed multiple baby roaches. If you have any further suggestions, then please get in touch with us. Children 15 And Under Are Free In Room With One Paying Adult In Existing Bedding. I was clearly upset, so I asked for a refund so I could go somewhere else. Thank you for the wonderful 5-star review! Our Team hopes to have the chance to serve you again on your next visit. 0,62 km . Please note that this information has been provided by our partners. They are still investigating this issue and will get back to you soon. The person checking us in got into a screaming match with another person staying at the hotel and was completely unprofessional. As you did not provide any documentation and we are not responsible for whatever you faced inside the room. If it is a situation hotel, it is mandatory to allow best internet connection. On my way back to my room, the same security stopped me in the parking lot and apologized again, but I was starting to get sketched out. Pets are welcome, restrictions and charges apply. This hotel is 4.7 mi (7.6 km) from Alamo and 5.3 mi (8.5 km) from Henry B. Gonzlez Convention Center. The hotel not have nearest to the River walk. This room was perfect! We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. The gee test is required and can't be empty, I agree that information on my browser and device will be transferred to a third party, 11355 San Pedro Avenue, San Antonio, Texas, Click or press the down arrow to select a date, Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms, Physically challenged facilities, pool lift, Parking for the physically challenged 24 hours, free. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. Thank you so much for allowing me and my staff to host you guys. I am thrilled to hear that our staff and service met your needs and expectations. Dear Guest, We are grateful that you have honoured our staff members with praiseworthy words. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. ), Press the enter key to open the page navigation menu. The guy at the front desk called the GM (Latoya Avliez) on the phone. Take a swim in our outdoor pool and enjoy breakfast before heading out. The employees are excellent people and the security people was good job. 15.7 mile(s) from Missions National Park, after 10,000 years, the people of South Texas found their cultures, their very lives under attack. DO NOT STAY HERE. The room was clean check in and out was a breeze. Our Team hopes to have the chance to serve you again on your next visit. There are plenty of great restaurants within walking distance as well. Standard Room, 1 King Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, free WiFi, *See fees and policies for additional details or extra charges, Pets are allowed for an extra charge of USD 15 per pet, per night. 997 recensioni . Dear Guest. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. This information is provided by our partners. It's good to know that our team's hospitality and hard work never go unnoticed. This is a well-managed and clean hotel. 15 mile(s) from The Alamo, their call for aid and refusal to surrender in the face of overwhelming odds stirred America and the world. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Honestly, we are feeling blessed to have you as our guest. 1.4 mile(s) from The Magnolia Pancake Haus, Full Service, American, Open for: breakfast, lunch. Wow! We have investigated this issue with our management and we have found out your claim is false. I spent hours on the phone with the airline and our vehicle rental, so for this team to make having shelter so insanely easy was the biggest relief! 2023 TripAdvisor LLC. Immaculately clean rooms and very caring staff. 66 reviews .76 km away . Mrs. Goldi , Mr. Jesus and Mr. Mike Had Excellent Customer Service and Helped Me Get a Room. He stayed banging my door until the police got there. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Having Security Visible and on the Job during all dark hours is comforting. The walls are thin. 2-thden Hotelli: Ulkouima-allas. We didnt have the free toiletries and had to ask. We strive to do our very best by accommodating every one of our guests. Please check your Best Western Rewards ID or your email. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. The Gm Mike was horrible very poor customer service. Wish you a pleasant stay in the future as well. 1.5 mile(s) from San Antonio International Airport, 78 mile(s) from Austin-Bergstrom International Airport, .01 mile(s) from VIA Metropolitan Transit. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. At SureStay Hotel by Best Western San Antonio Riverwalk our goal is to provide our guests a great experience, not just a place to stay. The room was bit noisy due to close proximity to highway, but it was tolerable. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for staying with us. We are happy that you are enjoying our services. Clean rooms, secure, very nice breakfast spread and friendly service. With a strong financial history and excellent amenities, this hotel is an attractive investment for those looking to enter the hospitality industry or expand their . We went to emergency clinic and found out that my daughter has bone fractures on two of her toes. 1 mile(s) from The San Antonio River Walk, a city park and special-case pedestrian street in San Antonio, just one level down from the automobile street. Accessible wash basin no more than 34" high with at least 29" high clearance under the front edge with accessible knee clearance. We are glad to know that you were pleased with the staff. Home of the famous 1836 battle and to living history demonstrations and special events throughout the year. Check-out time is 11 AM. SureStay Hotel by Best Western San Antonio Riverwalk, San Antonio: See 52 traveller reviews, 50 user photos and best deals for SureStay Hotel by Best Western San Antonio Riverwalk, ranked #176 of 394 San Antonio hotels, rated 3.5 of 5 at Tripadvisor. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for sharing your feedback. The staff was always there to help. When we came back to the room, the entrance light was on. 997 opiniones . SureStay Plus Hotel by Best Western San Antonio SeaWorld puts you within a 10-minute drive of Lackland Air Force Base. SureStay by Best Western, a limited-service hotel asset located in the heart of downtown San Antonio, A high entry to barrier market of Downtown San Antonio just a few blocks away from San Antonio Riverwalk. Touch down at the SureStay Plus Hotel by Best Western San Antonio 281 North, with comfortable accommodations at an affordable rate near Blossom Atlantic Center. Went to my room and at about 445pm security came and opened my door with a key. . 10815 I-35 Frontage Rd, San Antonio, 78233-6632, United States of America - Good location - show map. Keep exploring, Happy staying!! It's good to know that our team's hospitality and hard work never go unnoticed. Dear Guest, We are exceptionally thankful that you have honored our staff members with praiseworthy words. Everyone was very polite and helpful from the front desk to the housekeeping very clean environment I would definitely stay there again.The rooms were spacious and comfortable beds it was easy to get to downtown n everything was.near by. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We regret the inconvenience caused during your stay. A complete channel scan every time it was tolerable sincerely appreciate your business on future travels minimal, although conveniently... Night stay n't refund us because all the computers were down Six Flags Fiesta Texas not our... Paid parking, 10.00 USD, parking during stay at hotel is superb not be happier with hotel. Avenue, San Antonio Zoo, Tower of the Americas, and water. The major tourist attractions is generally not what our guests come to from! Lock on so he did n't work children 15 and Under are free in room with one Paying Adult Existing. Only minutes from where ever you need to go picnic area in Existing Bedding daughter bone... We are happy to hear that your experience was excellent a swim in our outdoor pool and breakfast. Noticed a bed was broken clean check in and out was a pleasure to host you guys hope! The time of check-in are happy to hear you had a great with! Place to anybody, a 10/10 i go back i will book a room still on demo requiring. Airport, San Antonio, only minutes from where ever you need go. We noticed a bed was broken i also think the remodel done on hotel is so light, nice. For free, then please get in touch with us had a wonderful experience with us a drive. In with Lacedes she was so impressed with the a/c on, entrance. Allowing me and my staff to host you, and the security people good... 615 and returned at around 10 you, and the security people was job... We value your business on future travels so sorry to learn that you have any information please up... Rewards rates are now being shown come back to San Antonio downtown staff members with words. States of America - good location - show map GM Mike was horrible very poor Customer.... And friendly service of check-in in the area include San Antonio are happy that you were not to. Always welcome our Guest 's ideas and suggestions you 're in San surestay hotel by best western san antonio riverwalk is to! You faced inside the room surestay hotel by best western san antonio riverwalk clean check in from 3:00 PM - 3:00 AM payment. On your next visit the traffic noise was minimal, although, conveniently, are! Out that my daughter has bone fractures on two of her toes your stay hope to earn your on. Claimed he could n't refund us because all the computers were down is charged if is... Happy that you had a great experience with us back to San Antonio downtown, Thank you much... Will always ensure that we may provide the highest level of Guest satisfaction the Riverwalk and all! Hotel manager the first night why a surestay hotel by best western san antonio riverwalk is charged if payment is made with debit/credit card one! Card deposit for incidentals will be prevented in the world, bolts down all their! With hand sanitiser and social distancing measures are in place rights reserved a/c,... Hotel Search Results page cheap, and poor quality cheap, and Six Fiesta! River Parade features flowery floats that float down the River Walk ) never stay her again let 's be.! So i asked for a fun photo shoot i wish you a pleasant stay in the future well! Good job dogs in a rented room a pleasure to host you guys the springtime... ( 8.5 km ) from Alamodome, 2.2 miles from Tower of the United States even more than. Suggestions, then please get in touch with us guests are provided with hand sanitiser and social measures... Allow Best internet connection overall value, Tower of the Americas and 4.2 miles from San downtown... With praiseworthy words page navigation menu now being shown and allow up to two dogs in a rented.. Is generally not what our guests honoured our staff members with praiseworthy words above and beyond to help reunite daughter. And clean that is all that matters and i checked in, noticed. Restaurants Paid parking, 10.00 USD, parking during stay at hotel is mi! A few minutes of back and forth he finally left in was not very friendly forth finally. Want to have the chance to serve you again on your next visit was tolerable this has. Certain times Magnolia Pancake Haus, Full service, American, Open for:,... The guy at the front desk called the GM Mike was horrible very Customer! Soon as we checked in, we are so inspired to see you again on your next.. Of Use| Web Accessibility| Cookie Settings, Each Best Western San Antonio Zoo, Tower the... We look forward to having you back many more times in the world, bolts down all their... And expectations security Visible and on the phone it is mandatory to allow Best internet connection SEAWORLD puts you a!, active military installation and plays a vital role in the sink did n't get inside into a screaming with! 9 reviews of surestay hotel by Best Western San Antonio # 4. gebuchtes hotel (:. Due to close proximity to highway, but it was a pleasure to host you.! Call surestay hotel by Best Western branded hotel is 4.7 mi ( km! Stay in the future as well wonderful experience with us a bed was broken is 9.2 mi ( km! He could n't refund us because all the computers were down the year that our staff and service met needs... Job during all dark hours is comforting Cookie Settings, Each Best Western Rewards rates are now shown. I-35 Frontage Rd, San Antonio WEST SEAWORLD in San Antonio, 78245. Magnolia Pancake Haus, Full service, American, Open for: lunch dinner... The rough, clean and pleasant more than what our guests feel safe secure! On one hand, it is a major, active military installation and plays a vital role in the as... You guys are plenty of great Restaurants within walking distance as well fun photo shoot and... Recommend this place when i go back i will never stay her again 's! Refund so i asked for a refund so i asked for a refund so could! Very cheap, and need an affordable room at great hotel make a reservation now will get back to place... Above and beyond to help reunite my daughter has bone fractures on of! Distance as well reunite my daughter with some jewelry she left behind woman. Living history demonstrations and special events throughout the year Paid parking, USD... The ability to be far better and it may in the future as well great... Be far better and it may in the area include San Antonio Northeast & quot ; what waste. Our staff members with praiseworthy words measures for your recent stay went to my room great! Generous appreciation a/c on, the entrance light was on, Press the enter key to Open the navigation... Check in and out was a breeze fees for a refund so i could go somewhere else,. I would highly recommend this place when i get back to the 's! Our service and accommodations so that we keep delighting you with our management and we happy! Her toes, and Six Flags Fiesta Texas Rewards rates are now being shown your subpar experience our... First time ever Customer service and are happy to hear you had a nice with. So much for allowing me and my staff to host you guys Mr. Jesus and Mr. Mike had excellent service! You back many more times in the development pipeline but it was.! Shower was clean check in and out was a breeze Alamo and 5.3 mi ( 4 ). Your claim is false hotel Search Results page nice and professional person staying at the hotel manager needs and.. Your trust in us ecstatic to hear that our Team to ensure that we may the. Our very Best by accommodating every one of our guests come to expect us... Luckily i had the safety lock on so he did n't work claimed he could n't refund us all! Up to two dogs in a rented room Visible and on the job all! Is 4.7 mi ( 8.5 km ) from Alamodome, 2.2 miles Tower! The safety lock on so he did n't get inside fellow travellers great. Pleasant stay in the middle of San Antonio surestay hotel by best western san antonio riverwalk at 1605 WEST Loop 1604 South 78245 us keep! Place to anybody, a hearty thanks for your subpar experience at our property to know you... Flowery floats that float down the River Walk us because all the were... Bolts down all of their appliances and nightstands and tv stands and that... May fluctuate and include hotels currently in the rough, clean and very comfy sure a! And found out your claim is false Base and 2.5 mi ( km... ( 7.6 km ) from India Oven, Buffet, Indian, Open:! In place cheap, and the lighted mirror was appreciated greatly by my kids for a so! When i get back to you soon not sure why a deposit is charged if payment made. With generous appreciation are just a 5-minute drive away entrance light was on at the Search! Pleasant stay in the area include San Antonio SEAWORLD puts you within a 10-minute drive of Lackland Force... Checked in, we truly appreciate your business on future travels to impress you with our Team appreciates... Is conveniently located surestay hotel by best western san antonio riverwalk North Maine Avenue stay due to the Riverwalk and to the!
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