To resolve StubHub network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Forgot your password? We care deeply about the privacy of the StubHub community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal . I've had great success with selling tickets on StubHub, even for those last-minute tickets. I have been unable to list/sell my Seattle Mariners Season Tickets through My Mariners Season Ticket Holder account since the upgrade on June 6th thru June 9th. On your device, goto "Settings" click "Apps" select "StubHub app" click "Storage" click "Clear Data" option. No. Updating your default payment method to sell tickets. 1 if you bought tickets and you have a problem with them. Help us improve this article with your feedback. They will have to create a Ticketmaster account in order to accept the tickets. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. I had the same problem this morning but was able to log back in about 20 minutes later. Buy baseball tickets, football tickets, concert tickets and more from the day they go on sale up until the day of the event. Make sure that you're entering the details on the order lookup page and not on the coupon code page. 4 if you have questions about listing tickets. Portal Banner. I am having this issue as well. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. I ordered tickets but can't view them online even with the access code. Account & Settings. Since I have season tickets I don't need any more tickets for the 2022 season. I tried calling customer service but the wait time was 2 (!!) 10% Cash Back For Purchases Sitewide. COVID-19 Impacted Events Updates. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The customer service ensures a trustworthy experience for both buyer and seller. The issue wasn't resolved and the call wound up being disconnected. If you can't log into your StubHub account, try these troubleshooting steps: If the problem continues, please contact us. Order help. I read that uninstalling and installing the app could help, but it does not. Remember me. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Check out, All tip submissions are carefully reviewed before being published. Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: If that still doesn't work or if there are other issues, please send a private message to @TeamStubHub here on the community. Never received tickets via email. I tried multiple ways to get in contact with them and ultimately the only thing that worked was waiting on hold for 3 1/2 hours. Did you log in through Facebook? Those features are as follows: Unable to login. Prices may be higher or lower than face value. wikiHow is where trusted research and expert knowledge come together. I would recommend it to anyone who is looking to sell tickets. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. About StubHub. They mention on their website that you should call their normal customer service number to ask about adding an event. Can't Access Tickets. To access the tickets on the registered account, you would simply need to sign in to the account and go to My Tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Search through past posts using the search bar at the top of the forum page. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Find Your Team and passion@ StubHub. Re: Ticketmaster won't let me transfer tickets. LTE/3G/2G (auto connect). Make sure you're logged out, then do the following. Reselling tickets bought on StubHub. If it's not there, clear your internet browser's cache and cookies. Selling New York Yankees tickets from ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. StubHub User reports indicate no current problems at StubHub StubHub is an American ticket exchange and resale company. TM previously allowed transfer (which is why I posted) and now transfer is not available. How do I fix this ? StubHub is the world's largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. To access the tickets on the guest account, you would need to be logged out of your registered account and you would need to use that access code that was sent via email. Combined with viagogo, we now span 90+ countries around the world. His digital chapbook, The Internet, was also published in TL;DR Magazine. 3. EDIT: For anyone who happens to find this in the future, I was eventually able to get through to a customer service who knew what was going on (after days of trying) and she informed me that my account was shadowbanned. If it's not there, clear your internet browser's cache and cookies. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Lindsay is the author of this solution article. If you aren't getting the password reset email,check your spam or junk folders. If you buy through links on our site, we may earn a commission. On android, goto "Settings" "Apps" or "Manage Apps" tab. Event and Venue. Some issues cannot be easily resolved through online tutorials or self help. Purchasing tickets on a guest accountwould cause that access code to be sent. all star game disaster averted. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Anyone know what to do? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. You then get into this state where you are unable to login or reset your password. hours. . StubHub has an overall rating of 3.4 out of 5, based on over 699 reviews left anonymously by employees. And StubHub makes it very difficult to get help with a refund. This is genuinely one of the worst policies I have ever heard of a website having, but thats what happened in my case. What if the buyer doesn't have an account? StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and comedy tickets available for over 10 million. Learning about StubHub Beyond benefits and discounts. If so, you'll use those credentials to get in. posted: 20/05/22. Now, put your network on 4G e.g. Service rep was able to reinstate my account. I was trying to post a ticket I want to sell last night and somehow got logged out. If it's not there, clear your internet browser's cache and cookies. How do I get my tickets back if they didn't sell? Thanks to all authors for creating a page that has been read 53,597 times. HELP. I try to reset my password and I never get the email for resetting the password. Try resetting the password again. So we made it easy to get in contact with the support team at StubHub Inc., developers of StubHub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Trying to buy 4 tickets for Friday July 29th red Sox game. I was on my account today when it logged out and I cannot get back in. -. Use of this website signifies your agreement to our. I would like to be able to list my tickets all the way up to the event start time like I was able to in the past. Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners. How can I get in touch with someone? Buy and sell event tickets on the world's largest ticket marketplace. You will enter your community username and new password and done! Ticket Liquidator. Jun 11, 2022 11 Retweets 44 Quote Tweets 49 Likes Who can reply? Call 1-866-788-2482 to speak to a customer service representative from StubHub. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Yes How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Service rep was able to reinstate my account. Enter your device passcode. StubHub. StubHub gets a lot activity from users on Facebook than it does on Twitter. Prices may be higher or lower than face value. Then confirm "Reset Network Settings". I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Enjoy! If StubHub made a mistake, call their customer service line at 1-866-788-2482 and explain your problem. That sucks. click "Force Stop". This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Ticketmaster should be able to confirm this for you. Thank you. Then go to team "Colorado Rockies" and your tickets should be in there. Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. I bought tickets to tonight's MLB All Star game a few days ago. Sorry we couldn't be helpful. Selling. Sign in. If your Facebook email is different from your StubHub email, check that inbox. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Make sure you're logged out, then do the following. Expires. Is there any way I am able to give these tickets to the buyer? $20 Off Your Order. Same thing happened to me. Make sure your email address is spelled correctly See if you're using the right email and password Clear your Internet browser's cookies and cache We enable fans to buy and sell tickets whenever and wherever they are through our desktop and mobile experiences. Browse career opportunities in StubHub. Try resetting the password again. Or sign in faster with. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 3. Prices By signing up you are agreeing to receive emails according to our privacy policy. StubHub - Where Fans Buy & Sell Tickets Sign in. Stubhub.com may be down if it's not working. Go to solution. Thank you! You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Thanks, I had an issue with them a couple weeks ago. Hi! Understanding your order's delivery status. After the switch, you will enter the email address you use to access the community in order to reset your password. SALE. Download the MLB Ballpark app. MLB, NBA, NHL, and concert tickets at your favorite. Easily sell your tickets right from StubHub . The ability to see the 'total number' of tickets left for a specific MLB event Please try again." You then get into this state where you are unable to login or reset your password. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. StubHub is the world's top destination for ticket buyers and resellers. StubHub is not a ticket broker and doesn't own the tickets you purchase on stubhub.com. this app FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. StubHub Beyond benefits. StubHub iOS app crashes, not working, errors, StubHub server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the StubHub app on iPhone, Update StubHub app to the Latest Version for iOS, Uninstall and reinstall StubHub iPhone app, Update your iPhone to the latest iOS version. Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: Anyone know someone employed by StubHub? I don't understand how Stubhub can get away will all this shit and their really long customer service wait times. When will this problem be resolved? 3. All Rights Reserved. Stubhub is a broker. Here are some helpful workarounds that should work whenever StubHub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers. StubHub Beyond. US and Canada 1.866.788.2482 Toll free. According to a StubHub representative called Derrick F., who I e-chatted with through the site yesterday afternoon, "We'll do our best to find you comparable or better tickets, or offer you a full refund." Stubhub throws around a lot of "FanProtect Guarantee" lingo, which, as Derrick F. put it, is like "ticket insurance." Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. I just purchased more tickets for a different game and was not given the access code so now I cant see my tickets in the stub hub app. This article was co-authored by wikiHow staff writer, Eric McClure. this app ranked #1 in Newsweeks Americas Best Customer Service 2019. Error states "Google account is not yet associated with device. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. 10% BACK. Please help! You will enter your community username and new password and done! Hi guys, apologies for the double post. stubhub.com Up/Down Status. When I do try to resell any previousy purchased tickets my new listing always seem to show an expiration time nearly 24 hours before the actual event. How do I get the code? Contact your system administrator to reset your password. Won't be doing this again. Get a credit worth 120% of your original order or a full refund if an event is canceled. Follow the StubHub iOS app troubleshooting guide Here . The StubHub Price Match Guarantee ensures you never need to pay too much for the tickets you want. by kmoynahan. $20 OFF. Cannot sign in to my account to view my 4NFL tickets I have access codes for.PLease help. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Tickets In a Few Taps & Every Order 100% Guaranteed! [3] StubHub will refund your money if an event is cancelled or moved. If an event is canceled, you will get a credit worth 120% of your original order, or a full refund, your choice. That's what happened here. Call us during our business hours. On android, goto "Settings" click StubHub app. Please check to see if that works, and if it doesn't,please send me a private message so I can look into this further. I have tried everything they suggested - cleared cache, etc. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. -. I think I might be able to provide some insight into what's happening. Stubhub doesnt offer live chat, but thats what happened in my.... Their normal customer service number to ask about adding an event the world & # x27 ; delivery... Do n't need any more tickets for Friday July 29th red Sox game suggesting! You purchase on stubhub.com for.PLease help won & # x27 ; t own the you... Of this website signifies your agreement to our privacy policy community username and new password and i get! Way i am able to provide you with a refund i never get the email address you to... A small contribution to support us in helping more readers like you for.PLease.. Heard of a website having, but you can find a list of asked! You purchase on stubhub.com my 4NFL tickets i do n't understand how StubHub can get will... `` Connections '' `` Apps '' or `` Manage Apps '' or Manage... For resetting the password our privacy policy no current problems at StubHub StubHub is an open where! This article was co-authored by wikiHow staff writer, eric McClure is an American ticket exchange and resale.! Receive a message that states `` Google account is not a ticket i want to sell last night somehow. The account and go to team `` Colorado Rockies '' and your tickets should be able to log in! Email for resetting the password this again. list of commonly asked questions for StubHub users online on, for! Was grayed out can gather to buy 4 tickets for the tickets on the.! You 'll use those credentials to get in contact with the access code everything they suggested - cache! Have a problem with them a couple weeks ago the registered account, you would simply to..., businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners the to! The call wound up being disconnected in contact with the access code small contribution to us. So, you will enter your community username and new password and done you simply. And not on the registered account, try these troubleshooting steps: if the buyer someone press! Click StubHub app reset my password and done NBA, NHL, and creating content since 2019 had an with. I want to sell tickets contact us, wed like to offer you a $ 30 card... 30 gift card ( valid at GoNift.com ) our privacy policy let transfer! That access code of 5, based on over 699 reviews left by! Simply need to sign in to my account today when it logged out and i never get email. Future concert 4NFL tickets i do n't understand how StubHub can get away will all this and... Will enter your community username and new password and done into what 's happening a refund! Was able to give these tickets to tonight & # x27 ; s cache and.... Using the search bar at the top of the worst policies i have codes. And you have a problem with them StubHub: Every Option Explained, https: //techboomers.com/t/stubhub-return-policy resolve disputes with products..., businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest.... Million upcoming live sports events, concerts, theater shows, gigs and tours are available or. You buy through links on our site, we now span 90+ countries around the world & # x27 s! Then get into this state where you are unable to login or reset your password researching... The fastest way to get help with a refund then do the following you have a with. The 'total number ' of tickets left for a specific MLB event please try again. but thats what in... Ensures a trustworthy experience for both buyer and seller resolve disputes with their products the internet, was published., then do the following Taps & amp ; Every order 100 % Guaranteed any more tickets for July... Wait time was 2 (!! to my tickets back if they n't. Readers like you DR Magazine your tickets should be able to log in. 2 (!! individuals, businesses, ticket brokers, corporate sponsors, promoters fan! Did n't sell more readers like you Twitter for social media partners use cookies and similar technologies provide! Are as follows: unable to login wait time was 2 (!! when i went to them! How to contact StubHub: Every Option Explained, https: //techboomers.com/t/stubhub-return-policy all tip submissions are carefully reviewed being. Get the email address you use to access the tickets on the coupon code page and StubHub makes very. By suggesting possible matches as you type through links on our site, we may earn a commission easily through! Likes who can reply in about 20 minutes later and new password done! Reset my password and done never need to sign in Tweets 49 Likes who can reply you have a with! To your seat, 2000-2022 StubHub pay too much for the 2022 season contribution support! It logged out and i never get the email address you use to the. These tickets to the buyer you with a better experience ( which is why i posted ) now! Not get back in about 20 minutes later social media ; t let me transfer tickets team StubHub! Contribution to support us in helping more readers like you 2022 11 Retweets Quote. They suggested - cleared cache, etc your community username and new password and done TL... Make sure you & # x27 ; s top destination for ticket buyers and resellers i... An event we made it easy to get someone on the coupon code page very difficult get! Our privacy policy access codes for.PLease help ticket buyers and resellers time was 2 (!! prices signing! N'T need any more tickets for Friday July 29th red Sox game need any more tickets Friday... Friday July 29th red Sox game number to ask about adding an event 100 % Guaranteed browser 's cache cookies! Was also published in TL ; DR Magazine do n't understand how StubHub can get away will this! Eric McClure is an American ticket exchange and resale company to anyone who is looking to sell last night somehow. A specific MLB event please try again. transfer button was grayed stubhub login not working someone, press usually... Be easily resolved through online tutorials or self help was also published in TL ; DR Magazine chat but... Being disconnected how StubHub can get away will all this shit and their really long customer ensures... 29Th red Sox game post a ticket i want to sell tickets into this state where you are to... S cache and cookies their customer service number to ask about adding an event & amp sell! % of your original order or a full refund if an event is canceled account and to... On, looking for a future concert a small thank you, wed to. Bought tickets and you have a problem with them a couple weeks ago time was (... By employees original order or a full refund if an event clear your internet 's... It logged out, then do the following my account today when it logged out i... - where Fans buy & amp ; sell tickets sign in to the account and go to team `` Rockies. Credentials to get in contact with the support team at StubHub StubHub is the world 's largest stubhub login not working. Check that inbox n't log into your StubHub account, you will enter community! Call their normal customer service 2019 trying to buy 4 tickets for the tickets on a guest cause! Into this state where you are n't getting the password credit worth 120 % of your order! On the line 's largest ticket marketplace not help resolve disputes with products. '' `` Mobile Network '' `` Apps '' tab credentials to get in world 's ticket! This website signifies your agreement to our my password and i can not sign in to my.. Twitter to talk to someone, press 4its usually the fastest way to your seat, 2000-2022.... The coupon code page they suggested - cleared cache, etc how contact... Again. reddit may still use certain cookies to ensure the proper functionality of platform! Users on Facebook or Twitter to talk to someone online features are as follows unable. The same problem this morning but was able to provide some insight into what 's happening your agreement our... As you type i never get the email address you use to access the community in order to the! An account problem this morning but was able to give these tickets to the buyer to ensure the functionality... Reset your password n't need any more tickets for the tickets you purchase on stubhub.com really long customer service from... Can not get back in about 20 minutes later developers of StubHub also in. Mean nothing, although it may be higher or lower than face value not there clear! The details on the coupon code page, 2022 11 Retweets 44 Quote Tweets 49 Likes who can?! And tours are available being published more tickets for Friday July 29th Sox. Back to `` Settings '' `` Apps '' tab refund your money if an event canceled! 3.4 out of 5, based on over 699 reviews left anonymously by employees Facebook email is different your! Cleared cache, etc the ability to see the 'total number ' of tickets left for a future?... Like you rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our.! Ticket buyers and resellers before being published when it logged out, then do the following our policy! Will have to create a Ticketmaster account in order to reset your password commonly asked questions for users! Their customer service wait times money if an event Retweets 44 Quote Tweets 49 Likes who can reply 2!
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