One in June and 2 in July 2021. They have never paid a bill that was their responsibility. I called Solidarity about the situation and they said to email the remaining bill to balancebills@solidarityhealthshare.org with all the info they told me to send and they would take care of it. Im sorry but even at roughly $450, that seemed awfully high so I asked for a manager and they did not budge. Our mission is to restore and rebuild an authentic Catholic healthcare culture that promotes the sanctity of all human life, while facilitating the sharing of our members' You dont pay bills in a timely manner and leave your so called valued customers to have their medical bills go to collections and be blacklisted by their doctors. Since that time, Solidarity has increased their staff of representatives and number of billing professionals considerably. Not to mention the company is now being looked into for fraud, so thats cool. And now that theyve left the healthshare, theyre even less certain that Solidarity will. Getting help over the phone meant long wait times - sometimes over an hour. Thats them helping me, then proceeded to say God bless you after letting me know they wont help me or refund me the overpayments I made over my 1500 AUA amount. They have sent our case to collections and if we dont start making payments it will negatively affect our credit score. Stay away from Solidarity because your bills will not be paid and you end up sponsoring Solidarity and paying your bills by yourself.. My husband died in August, so this is causing a financial hardship on me. This company is a black hole. We have just experienced a miscarriage. Countless hours have been spent on figuring out the correct billing codes, which is annoying and extremely stressful for a working mom. Not a single care representative can offer a consistent story as to what is covered leaving my family and I thoroughly confused .. Thank you. So the organization launched a second one. Im not from AZ, but the Catholic world is small enough that their reputation is not good anywhere. A little more trickles in from time to time. There is something really fishy and concerning going on with Solidarity. Were having to make payments and answer calls daily to prevent bills from going to collections. Go to as many doctors as you need to go to. For example, insurance companies are required to keep a set amount of money in reserves, so that if the number of claims exceeds money collected through premiums in any given year, they can still pay in a timely manner. I am very disappointed in the service and would not recommend this health sharing program ever again. The goalpost just keeps moving all the time.. Solidarity Membership is a voluntary Membership, and you can withdraw at any time. I could go on and on about how many times we had to sit on the phone talking for hours to clueless customer service reps, resubmit bills, pay them ourselves, and make calls to hospitals and collection agencies. No acknowledgement. That's worth literally everything. I wanted so badly to support them, but I feel so betrayed. .. SOLIDARITY MEMBER FOR FOUR YEARS Dont be swayed by the negative reviews. That's what we need more of in this world. Popular Catholic radio show host and author Patrick Madrid chose Solidarity HealthShare for himself and his family after struggling with increasing insurance premiums. Now, I read more and more comments from other members that their bills are not being reimbursed or if they are, it is only after months and months of desperate phone calls and empty promises or excuses. You're dealing with this constantly moving clock, Michael said. Unfortunately, I had to go to an urgent care facility due to a back injury. Then you get told codes cant be hand written in not sure if Solidarity isnt aware of Covid restrictions but most things are done differently now. I have to chime in that Solidarity is not meeting its commitment to reimburse. In 2020 I didnt have any healthcare expenses, I hadn.. Review from a consumer and a provider. I had prepayment $ left over. Getting someone on the phone there is a miracle in of itself, and rather than actually return calls, you get completely blown off. July 28, 2021 20:52 Solidarity is exempt from taxation under Code section 501 (c) (3) of the Internal Revenue Code of 1986, as amended. Emergency surgery came the next day. Im numb inside is all I can say. I have had to pull teeth to get every penny that was reimbursed to me and they have still a ton pending. I am reporting them to the bbb and will participate in any class action suit. I strongly advise Christians families to search for alternative options. I had to get a supervisor to pull the recorded call because I was misinformed. Solidarity required me to run around and get a cashiers check and send back the money to them by certified mail etc. The employees I have dealt with have been pleasant for the most part, but the amount of time that it takes to be reimbursed should be illegal. The other claims were not preventive and medical records were requested which is not out of the ordinary. It sounds too good to be true, and it is! WebThere are three program options: Solidarity HealthShare Premier, (can share up to $1 million per incident per year), Solidarity HealthShare Plus (can share up to $125,000 per They are happy to continue taking my familys hard earned money monthly and on time and take months upon months to process and pay claims. I have shareable bills (childrens well-child visits) that have been waiting since the beginning of May to be processed. Terrible customer service, unless you select new member, and then they are all about helping you sign up and taking your money. They .. Been a member for little over 2 years. For me it is working. Every time I submit some bills I get someone there to put eyes on it and tell me if anything is missing. Your Share Account is Our first claim in 2019 took 6 months for payment. At worst, its a scam and needs to be investigated. The people who created and run this organization are crooks. He ended up consulting with a lawyer who served on the board of the non-profit where he worked. It did turn out to be a problem, a big one. They cannot be trusted and they should be embarrassed for their performance on both the provider and customer side. -Needs that qualify for reimbursement , and are properly submitted, can take months to years to be paid. I do billing for a living and I try my best to get everything submitted and details for each bill but they are so confusing. If I could give 0 stars, I would. Unfortunately, Ill have to look for a real option. FAQ. We had wanted to avoid the marketplace, but thanks to this Catholic healthshare, we were sort of left with no other choice, and they drove us right to the marketplace.. We desire a healthcare market that offers total cost transparency so you can make the best decisions I do not know if they are simply overwhelmed my an increased in membership and processing or if they are actually a scam. The process is horrible. I am extremely disappointed after hours on the phone. But solidarity says oh dont worry we have a great relationship with lab corp. they wont report you to the credit bureau. Your bills will get sucked into their vacuum of disorganized chaos with 0 communication on their status without relentless hounding of their customer service. I have nothing new to add to what as been already said by other 1 star reviewers. When I called Solidarity about these collections notices they put the bill in hurry status, yet it still took another 6-8 weeks for the providers to receive payment. BUT NO ONE TOLD ME THEY NEEDED THEM. We are still waiting for reimbursements from bills submitted in February. This type of behavior is sadly common when you join a healthshare you paying them monthly basically throwing the money into thin air, since they do not pay the provider nor you. Whether you receive any payments for Another couple said it took two years to be reimbursed for the labor and delivery of one of their children. They keep telling me and providers that theyre updating their billing system and thats why they are behind, but theyve been saying that for 5 months. Take your business elsewhere do not do business with this company. If a healthshare fails to do so, the states Department of Insurance may determine that it is subject to insurance requirements, such as guaranteed payment of covered services, timely processing, and participants right to appeal. This company is fraudulent in every single notation of their contract. I hung in there and was glad I did. That is well worth waiting the approximately 90 days for them to fully process a claim. I got them and called in and was told I was good to go and it would be processed. Theyve left us in a place of financial hardship because they continue to claim we havent submitted bills which we have paper record of submitting. I was Catholic and stupidly believed their claims. I have not been able .. Do not sign on with Solidarity! Got the new codes and when I gave them to the rep was told I was good to go and should receive money soon. Several said Solidarity instructed them to ignore those notices, and just submit them to Solidarity processors. The Solidarity members who spoke with The Pillar said they were told frequently - year after year, in fact - that payment delays were due to a software upgrade. This is completely ridiculous and AMPS is horrendous to work with. They are really clicking! Email: info@solidarityhealthshare.org Mailing Address: Solidarity HealthShare Attn: Membership Cancellation P.O. Sure. Sure, some are still pending after a year but Im making minimum monthly payments until theyre paid, and saving hundreds of dollars per month on a big healthcare plan to do so. Unfortunately. They dont know what they are talking about. Getting information, answers, and uploading bills has become a full time job. Solidarity had a glitch which reset our annual unshared amount and so in their system none of my needs were eligible for reimbursement. At the start of the month, Solidarity HealthShare announced that they are partnering with online search tools from Drexi to offer sharing with prescriptions. Story below. Applicants who present active, pre-existing medical Needs as such immediate expenses may strain our giving beyond current capacity. I have been with Solidarity for over four years now. Its a scam. The bills I submitted totaled about $20,000. ONE HUNDRED AND EIGHTY. For example, presently, I have been on hold waiting to talk to a live .. Im having a serious billing issue from September 2019 with Solidarity and I simply cant get through on the phone. My primary care physician is a very lovely catholic man. The Solidarity website states, When it comes to disputed healthcare bills, providers cannot report disputed and delinquent bills to credit reporting agencies.. Zero stars. I spent the last 2 months paying bills through collection agencys we didnt know we owed. Absolute freaking headache for someone in tenuous post partum health. YOU SUCK. They have com.. Part of the issue was that there was no good system to process bills that had been submitted, the other employee said. In May, we closed our account. After graduating from Wheaton College, Luke pivoted into ABSOLUTE DISASTER. So here I was in extremely tenuous health post partum on the phone doing hospital billing and dealing with an extremely disfuctional Solidarity rep. I call back in a month to repeat the same process. We have been with Solidarity for a year and a half and we still have bills from at least a year ago that are still outstanding. Box 26967. Theyre new, theyve had serious growing pains while changing over their system, then Covid hit in the middle of that. Still have not been able to contact. At least be honest and say that the AUA amount is estimated at 1500, but it can and will go over. And to be honest, I'm no business-monger by any means, but I would have to think that if you're upgrading your software, it doesn't take three years to do that, the employee said. If its wrong or incomplete, you dont find out until its too late. We are now in collections. On several occasions, he had to use PTO at his job to catch up on Solidarity paperwork. I am extremely disappointed with my experience with Solidarity Health Share. I was told at the time of joining that each member receives a complementary visit to a wellness provider each year and to submit paperwork to receive compensation. Turn out to be a problem, a big one is something really fishy and concerning going with. My experience with Solidarity health Share Luke pivoted into absolute DISASTER email: info @ solidarityhealthshare.org Mailing Address: HealthShare. Them, but the Catholic world is small enough that their reputation is not out of the non-profit he! As many doctors as you need to go and it is a scam and needs be. Collections and if we dont start making payments it will negatively affect our score. Meeting its commitment to reimburse status without relentless hounding of their contract class action suit not anywhere. 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Am reporting them to ignore those notices, and uploading bills has a...
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